Salesforce FINANCIAL-SERVICES-CLOUD Online Practice Questions and Exam Preparation

Salesforce FINANCIAL-SERVICES-CLOUD Online Questions & Answers

• Question 41:

  Lake Tahoe Bank's financial advisors are complaining that they can't see an accurate summary of their clients financial data as clients often change households. How can an Admin set up Financial Services Cloud to provide financial advisorswith an accurate summary of their client's financial data?

  A. Create a roll-up field on the Opportunity object to track client's Financial Account balance and display the summary amount on the Person Account object.
  B. Set clients financial data to be rolled up using Financial Services Cloud Primary Group.
  C. Create a custom obiect to track client's financial data
  D. Use Process Builder to create a workflow to summarize data at the Person Account level.
  B. Set clients financial data to be rolled up using Financial Services Cloud Primary Group.

• Question 42:

  A bank needs help with many of its processes taking too long to complete. Many of its challenges are due to issues with handoffs between teams. The challenges also include users transferring control to the wrong person or team or forgetting to transfer it at all.

  Which two Financial Services Cloud capabilities should help address these challenges?

  A. Action Plans
  B. Financial Accounts
  C. Omni Scripts
  D. Roll-up Summaries
  A. Action Plans
  C. Omni Scripts

• Question 43:

  A regional bank is implementing Financial Services Cloud (FSC). Today, relationship managers receive email reminders 2 days, 2 weeks, and 2 months after a new customer opens their first bank account to contact the customerfor feedback. In addition, the bank wants the ability for relationship managers to track and report on progress in FSC.

  What should the administrator do when designing the future state business process using FSC features?

  A. When creating an account, create an action plan with tasks to follow up in 2 days, 2 weeks, and 2 months.
  B. When a lead or referral is converted, create an action plan with tasks to follow up in 2 days, 2 weeks, and 2 months.
  C. When an account status is changed to "CustomlrfVTcreate an action plan with tasks to follow up in 2 days. 2 weeks, and 2 months.
  D. When an account status is changed to "Customer", send emails to the Account Owner to follow up in 2 days, 2 weeks, and 2 months.
  C. When an account status is changed to "CustomlrfVTcreate an action plan with tasks to follow up in 2 days. 2 weeks, and 2 months.

• Question 44:

  When importing records from a system outside of Salesforce, which ID should be used to prevent the data import fromcreating duplicates?

  A. User ID
  B. Data Load ID
  C. External ID
  D. Org ID
  C. External ID

• Question 45:

  Which two statements are true for a Group inFinancial Services Cloud?

  A. Financial Services Cloud includes a group record type for households
  B. A group is a type of account record that people and businesses can be related to through the Financial Account relationship object
  C. A group is a type ofaccount record that people and businesses can be related to through the account contact relationship object.
  D. Financial Services Cloud includes a group record type for businesses
  A. Financial Services Cloud includes a group record type for households
  C. A group is a type ofaccount record that people and businesses can be related to through the account contact relationship object.

• Question 46:

  A consulting firm is asked to add Events and Milestones to a Lightning record page to give financialadvisors deeper insights into their customers' lives.

  What should the consultant configure to enable advisors to capture Once-in-a-Lifetime events and, at the same time, prevent users from accidentally creating more than one event of such an event type?

  A. Once-in-a-Lifetime event types
  B. Special event types
  C. Single event types
  D. Unique event types
  D. Unique event types

• Question 47:

  During the delivery stage of a Financial Services Cloud (FSC) implementation, a consultant needs to think about how to utilize FSC-related objects. Which three things should the consultant consider when adopting such objects?

  A. In a household, each household member is modeled as a Contact, and the household is modeled as an Account.
  B. In a household, each of the household members is modeled as a Person Account and the household ismodeled as an Account.
  C. Role Hierarchy-based sharing can be disabled for the Financial Deal object but can't be disabled for the Opportunity object.
  D. Both the Financial Deal object and the Opportunity object support Compliant Data Sharing.
  E. Interaction Summary is an enhancement of the standard Activity object. FSC implementations should use Interaction Summary as a replacement for the Activity object.
  A. In a household, each household member is modeled as a Contact, and the household is modeled as an Account.
  C. Role Hierarchy-based sharing can be disabled for the Financial Deal object but can't be disabled for the Opportunity object.
  D. Both the Financial Deal object and the Opportunity object support Compliant Data Sharing.

• Question 48:

  What feature does a Salesforce Administrator need to enable so users can see all the referrals for the members of a group?

  A. Referral Scoring
  B. Referrals Rollups
  C. Group Member Referrals
  D. ReferralGroup Process Builder
  B. Referrals Rollups

• Question 49:

  To access Financial Services Cloud Lightning Components "My Domain" must be enabled. How does the System Admin accomplish this?

  A. Register a subdomam using the My Domain wizard and then deploy it
  B. Open a case withSalesforce Support
  C. Enable Communities
  D. Go to Custom Settings and edit the Industries Settings
  A. Register a subdomam using the My Domain wizard and then deploy it

• Question 50:

  How can the Salesforce Admin help agents who deal with a large number of customers on a daily basis, quickly scan the Life Events component and find the information they need without much effort?

  A. The Admin can customize the order of life events to be set in chronological order.
  B. The user can change the color of important life events to red.
  C. The Admin can change the color of important life events to red.
  D. The user can customize the order of life events to be set in chronological order
  C. The Admin can change the color of important life events to red.