Salesforce CONSUMER-GOODS-CLOUD-ACCREDITED-PROFESSIONAL Online Practice Questions and Exam Preparation

Salesforce CONSUMER-GOODS-CLOUD-ACCREDITED-PROFESSIONAL Online Questions & Answers

• Question 111:

  Which two standard fields on the Retail Store KPI object are required when doing an inventory check?

  A. Retail Store Group
  B. Custom Context
  C. Inventory Count
  D. Assessment Indicator Definition
  E. KPI Type
  A. Retail Store Group
  D. Assessment Indicator Definition

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  Explanation

  In Retail Store KPIs, you can define the assessment indicator definition that must be captured for a store group. Because the assessment indicator definition is associated with assessment task definition and store groups to stores, Retail Store KPIs are the link between a store and the tasks to be performed at a store. You can also define the expected values of an assessment indicator definition in Retail Store KPIs

• Question 112:

  Universal Containers (UC) is a Communications Service Provider using Communications Cloud. A member of UC's legacy system IT team has provided a Consultant with an extract of all of the existing products from the legacy system and asked the Consultant to migrate the data to Communications Cloud.

  Which two questions should the Consultant ask in this scenario to clarify the data migration strategy?

  A. Can we rationalize products to a smaller number?
  B. Which of the provided products are still actively sold?
  C. Which of the provided products are inactive?
  D. Are there customer specific offerings?
  A. Can we rationalize products to a smaller number?
  B. Which of the provided products are still actively sold?

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  Explanation

  When migrating product data into the Enterprise Product Catalog (EPC), Salesforce recommends product rationalization as a mandatory first step. Legacy systems often contain hundreds or thousands of products accumulated over years.

  Not all of them should be migrated into EPC.

  Two critical questions a consultant must ask are:

  A. "Can we rationalize products to a smaller number?" EPC is designed for modular, reusable, and hierarchical product specifications. Many legacy products can be consolidated into a smaller, more efficient set using attributes, rules, and cardinality instead of copying fixed bundles. This drastically improves CPQ speed, product maintenance, and time-to-market.

  B. "Which of the provided products are still actively sold?" Salesforce advises migrating only active commercial offers, prerequisites, and required technical products. Inactive, obsolete, or sunset products add noise and complexity and should typically be excluded.

• Question 113:

  Which Action Plan Type should be selected when creating an Action Plan for Consumer Goods Cloud?

  A. Assessment Task Plan
  B. Industries
  C. Visit Execution
  D. Visit Planning
  C. Visit Execution

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  Explanation

  The Action Plan Type that should be selected when creating an Action Plan for Consumer Goods Cloud is Visit Execution. An Action Plan Type is a metadata record that defines the type and configuration of an action plan. An action plan is a set of tasks that need to be completed for a specific purpose or goal. The Visit Execution Action Plan Type is designed for Consumer Goods Cloud users who need to create action plans for their store visits. A visit is an interaction between a field rep and a retail store.

  Verified References:

  [Salesforce Consumer Goods Cloud Implementation Guide], page 25.

• Question 114:

  Which three setup steps should the salesforce Admin configure to allow Sales Managers to create and assign delivery tasks to deliver?

  A. Create an action plan template with a Delivery Task and assign it to a Visit
  B. Assign the Lightning Direct store Delivery permissions set to the user
  C. Define Assessment Indicator Definitions for Delivery task
  D. Change the Action Plan Type Delivery
  E. Assign the Action Plans permission set to the Sales Manager .
  A. Create an action plan template with a Delivery Task and assign it to a Visit
  B. Assign the Lightning Direct store Delivery permissions set to the user
  E. Assign the Action Plans permission set to the Sales Manager .

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  Explanation

  To allow Sales Managers to create and assign delivery tasks to deliver, the following setup steps should be configured: Create an action plan template with a Delivery Task and assign it to a Visit. A Delivery Task is a type of action plan task that allows a field rep to deliver products to a retail store. A Visit is a scheduled or unscheduled interaction between a field rep and a retail store. Assign the Lightning Direct store Delivery permissions set to the user. This permissions set grants access to the delivery task functionality and related objects, such as product transfers and shipments. Assign the Action Plans permission set to the Sales Manager. This permissions set grants access to the action plan functionality and related objects, such as action plan templates, action plan tasks, and assessments. Verified References:

  [Salesforce Consumer Goods Cloud Implementation Guide], page 28-29.

• Question 115:

  Northern Trail Outfitters (NTO) is expanding quickly and wants to improve their reps productivity. Business leadership has expressed their desire to leverage Salesforce Einstein Vision to accomplish this.

  What are the three recommended steps for setting up Einstein Vision with Consumer Goods Cloud for automatic detection of products on the shelf?

  A. Setup in store location and associate planogram
  B. Enable Einstein Object Detection
  C. Upload the training pictures as attachments to the planogram for Einstein Object Detection to work
  D. Define planogram check task
  E. Train Einstein Vision Models with marketing images of products to yield optimal results
  B. Enable Einstein Object Detection
  D. Define planogram check task
  E. Train Einstein Vision Models with marketing images of products to yield optimal results

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  Explanation

  These steps are essential in setting up Einstein Vision for automatic product detection on shelves, involving enabling the feature, defining relevant tasks, and training the models with appropriate product images.

• Question 116:

  With which object is the promotion object directly associated?

  A. Retail Store Group
  B. Promotion Channel
  C. Retail Store
  D. Products
  D. Products

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  Explanation

  The Promotion object is directly associated with the Promotion Channel, which links promotional activities to specific channels and locations for execution.

• Question 117:

  Universal Containers (UC) is implementing Communications Cloud. One of the KPIs for their digital transformation is to reduce time-to-market for new products and product changes since it currently takes them three months end-to-end to launch a new product.

  Which two actions will help measure product time-to-market in Communications Cloud?

  A. Leverage the EPC Project functionality to track the product related configurations
  B. Create a Product Time-To-Market app from a template in CRM Analytics to track the product time-to-market
  C. Create a Salesforce Report on the EPC Project object to track the product time-to-market
  D. Create a Salesforce Report on the Product object to track the product time-to-market
  A. Leverage the EPC Project functionality to track the product related configurations
  C. Create a Salesforce Report on the EPC Project object to track the product time-to-market

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  Explanation

  Salesforce Communications Cloud includes the Enterprise Product Catalog (EPC), which provides a structured and measurable approach to product lifecycle management. To track and measure time-to-market, Salesforce recommends leveraging the EPC Project framework, which is specifically designed to manage, bundle, and monitor product-related changes-from initial design through testing and deployment.

  Option A: Leverage the EPC Project functionality EPC Projects act as containers for all product modifications, including Product Specifications, Pricing, Rules, Attributes, and Versions. They include timestamps for creation, modification, approval, and deployment. Public Salesforce EPC guidance highlights Projects as the recommended mechanism for governance, visibility, and tracking across the product lifecycle. EPC Projects therefore provide the primary dataset required to calculate time-to-market (TTM).

  Option C: Create a Salesforce Report on the EPC Project object Because EPC Project records store metadata about the start, modification, and completion dates of product work, Salesforce Reports on the EPC Project object allow UC to measure cycle times directly.

  Using reporting tools, UC can track KPIs such as: Time from Project creation to approval Time from design to activation TTM per product type or product launch initiative Delays in approval or deployment

  Why not B or D?

  B (CRM Analytics template) - Salesforce does not provide a predefined "Product Time-To-Market" app template specific to EPC, and TTM cannot be measured solely from analytics without EPC Project metadata. D (Reporting on Product object) - Product records themselves do not reflect lifecycle timestamps or governance workflows, so they cannot measure TTM accurately.

• Question 118:

  How can an Account Manager visualize store visits in their territory for the day by their current status?

  A. By creating a Map Layer using retail store search filters by status and color code the markers by status
  B. By creating a map layer using accounts as a base object and color code the markers by status
  C. By creating a map layer using retail store as the base object and represent the markers by shape
  D. By creating a map layer using visits as the base object and color code the markers by status
  D. By creating a map layer using visits as the base object and color code the markers by status

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  Explanation

  To visualize store visits in their territory for the day by their current status, an Account Manager can create a map layer using visits as the base object and color code the markers by status. A map layer is a visual representation of data on a map that can be filtered and customized. A visit is an object that represents a scheduled or unscheduled interaction between a field rep and a retail store. The status of a visit indicates whether it is planned, in progress, completed, or canceled.

  Verified References:

  [Salesforce Consumer Goods Cloud Implementation Guide], page 34.

• Question 119:

  Which Statement is accurate regarding Action Plan Templates?

  A. They can be associated with Assessment Task Definitions and Component Tasks
  B. They can be Cloned
  C. They can be deleted
  D. They cannot be setup in the mobile application
  B. They can be Cloned

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  Explanation

  Action Plan Templates in Consumer Goods Cloud can be cloned, enabling users to replicate and modify templates for various purposes and scenarios.

• Question 120:

  Universal Containers (UC) has asked a consultant to migrate all active customers before the go-live.

  Which two options must the consultant consider for loading customer-related records?

  A. Contracts should be loaded before Accounts.
  B. Business or Consumer Accounts should be loaded before Billing or Service Accounts.
  C. Premises should be loaded before Service Accounts.
  D. Subscriptions should be loaded before Accounts.
  B. Business or Consumer Accounts should be loaded before Billing or Service Accounts.
  C. Premises should be loaded before Service Accounts.

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  Explanation

  For customer migration into Communications Cloud, Salesforce public documentation outlines a specific parent-child dependency order for customer-related data. The objective is to ensure that all parent records exist before loading child or dependent records (Billing Accounts, Service Accounts, Subscriptions, Assets). (B) Business or Consumer Accounts should be loaded before Billing or Service Accounts Accounts represent the parent customer entity. Billing Accounts and Service Accounts depend on the root customer account. Salesforce clearly emphasizes that Billing Accounts must have a parent Account, and Service Accounts must be tied to either the Billing Account or Consumer/Business Account.

  Therefore, loading Accounts before Billing/Service Accounts is mandatory. (C) Premises should be loaded before Service Accounts

  In Communications Cloud, Premises represent physical service locations. Service Accounts reference the PremiseId and cannot be created before the premise record exists. This dependency is frequently highlighted in Salesforce migration patterns, especially for broadband, fiber, and fixed-line providers.

  Incorrect options:

  A (Contracts before Accounts): Contracts depend on Accounts; Accounts must exist first.

  D (Subscriptions before Accounts): Subscriptions require Accounts, Billing Accounts, and Service Accounts-therefore cannot be loaded first.