ASQ CMQ-OE Online Practice Questions and Exam Preparation

ASQ CMQ-OE Online Questions & Answers

• Question 31:

  In quality function deployment (QFD), customer requirements should be classified as:

  A. inputs
  B. outputs
  C. opportunities
  D. objectives
  D. objectives

• Question 32:

  An external risk factor that might need to be considered when conducting project planning is:

  A. Lack of resources.
  B. Regulatory requirements.
  C. Organizational rules.
  D. Technological capabilities.
  B. Regulatory requirements.

• Question 33:

  ANSI/ASQC Q9001 (ISO 9001) requires which of the following?

  A. A mission statement
  B. A quality policy
  C. A vision statement
  D. A strategic plan
  B. A quality policy

• Question 34:

  The first step in the start-up of a project is the

  A. establishment of project controls
  B. development of a work breakdown structure
  C. authorization of the project by management
  D. identification of team members
  C. authorization of the project by management

• Question 35:

  A nonconforming product that is discovered during manufacturing should be classified as what kind of cost of quality?

  A. Prevention
  B. Appraisal
  C. External failure
  D. Internal failure
  D. Internal failure

• Question 36:

  Which of the following formulas is used to determine a company's working capital?

  A. Current assets minus current liabilities
  B. Total debt minus total assets
  C. Cash flow minus current liabilities
  D. Total debt divided by total assets
  A. Current assets minus current liabilities

• Question 37:

  In quality function deployment, the voice of the customer refers to:

  A. when the customer needs things
  B. how to meet the customer needs
  C. where to listen to the customer needs
  D. what the customer needs are
  D. what the customer needs are

• Question 38:

  In project management, a benefit/cost ratio can be used to

  A. select team leaders
  B. select projects
  C. allocate appropriate resources
  D. calculate a project's true cost
  B. select projects

• Question 39:

  Which of the following best describes the differences between cross- functional and matrix organizations?

  A. Cross-functionals deal with company wide issues, whereas matrices focus on specific projects.
  B. Cross-functionals are often temporary, whereas matrices are permanent.
  C. Cross-functionals deal with internal groups, whereas matrices deal with external groups.
  D. Cross-functionals usually consist of personnel with technical skills, whereas matrices usually consist of high-level functional executives.
  A. Cross-functionals deal with company wide issues, whereas matrices focus on specific projects.

• Question 40:

  Which of the following approaches should be used to ensure that a training program will help solve a particular problem?

  A. Use certified trainers
  B. Avoid lectures as a teaching method
  C. Conduct a needs analysis
  D. Standardize the training materials
  C. Conduct a needs analysis