ServiceNow ServiceNow Certifications CIS-HAM Questions & Answers

• Question 81:

  Select the three main components of the data certification process. (Choose three.)

  A. Certify the certification

  B. Assign the certification tasks

  C. Create the certification filter

  D. Create the certification schedule

  E. Run the certification

  Correct Answer: ACD

• Question 82:

  When using transform maps to transform imported hardware model data to your desired asset tables, what option do you set to uniquely identify the same asset in order to merge/update records?

  A. Coalesce

  B. Consolidate

  C. Unique identifier

  D. Unique source

  E. Unique target

  F. Combine

  Correct Answer: A

• Question 83:

  How could you quickly determine if you had the Hardware Asset Management (HAM) plugin installed on your instance?

  A. Check for the Hardware Assets module in the application navigator

  B. Check for the Hardware Asset Dashboard module in the application navigator

  C. Check for the Asset application in the application navigator

  D. Check for the Hardware Asset Management application in the application navigator

  Correct Answer: C

• Question 84:

  What is included in the total cost of ownership? (Choose two.)

  A. Delivery cost

  B. Original cost

  C. Depreciation expense

  D. Operational expense

  Correct Answer: AC

• Question 85:

  Assets can be scanned and created in ServiceNow via the Agent mobile application in which scenarios? (Choose two.)

  A. Create a single asset via barcode scan

  B. Receive one or multiple assets from a purchase order

  C. Create multiple assets listed on a contract PDF scan

  D. Create a single asset via Name search

  Correct Answer: AB

• Question 86:

  Which ServiceNow role enables the user to perform actions related to incident, problem, change, and configuration management?

  A. procurement_user

  B. inventory_admin

  C. itil

  D. discovery_admin

  E. asset

  Correct Answer: C

• Question 87:

  What original costs are involved in purchasing an asset and putting it into use? (Choose three.)

  A. Lease

  B. Delivery

  C. Spare parts

  D. Maintenance

  E. Storage

  Correct Answer: ACD

• Question 88:

  What are ways to measure trustworthy data? (Choose four.)

  A. Sustainability

  B. Plausibility

  C. Credibility

  D. Dependability

  E. Transferability

  F. Reliability

  Correct Answer: ADEF

• Question 89:

  What is the name of the scheduled job that generates expense lines based on rate cards?

  A. Process Daily Costs

  B. Process FM Costs

  C. Process Daily Allocations

  D. Process Expense Allocations

  Correct Answer: C

• Question 90:

  What are the four tiers of Capability Blueprint?

  A. Trustworthy Data, Lifecycle Management, Process Integration, Strategic Conformance

  B. Trustworthy Data, Practical Management, Process Integration, Business Alignment

  C. Trustworthy Data, Practical Management, Operational Integration, Strategic Conformance

  D. Trustworthy Data, Lifecycle Management, Operational integration, Business Alignment

  Correct Answer: C