ServiceNow CIS-HAM Online Practice Questions and Exam Preparation

ServiceNow CIS-HAM Online Questions & Answers

• Question 71:

  Classes are represented as tables in the ServiceNow database. Which is the base asset class?

  A. cmdb_asset
  B. alm_hardware
  C. alm_asset
  D. cmdb_hardware
  C. alm_asset

• Question 72:

  Which applications are required to perform a blind audit of your asset inventory?

  A. Hardware Asset Management (HAM) and ServiceNow My Assets mobile app
  B. Hardware Asset Management (HAM) and Software Asset Management (SAM)
  C. ITSM Asset Management and ServiceNow My Assets mobile app
  D. ITSM Asset Management and ServiceNow Agent mobile app
  E. Hardware Asset Management (HAM) and ServiceNow Agent mobile app
  E. Hardware Asset Management (HAM) and ServiceNow Agent mobile app

• Question 73:

  Several of your models are listed as Match Not Found on the Model Management tab of the Hardware Asset dashboard. What are the potential causes of this? (Choose three.)

  A. The hardware model content has not yet been downloaded from the Content Service
  B. Normalization could not match any of the three key fields in the hardware model form with a rule in the Content Service
  C. Your hardware model form contains a good model number, but a badly formatted model name
  D. You have opted out of the ServiceNow Content Service
  E. A normalization rule for the hardware model does not exist in the Content Service
  A. The hardware model content has not yet been downloaded from the Content Service
  B. Normalization could not match any of the three key fields in the hardware model form with a rule in the Content Service
  E. A normalization rule for the hardware model does not exist in the Content Service

• Question 74:

  When creating a stock rule that replenishes from a vender, what is primary requirement for the warehouse stockroom? (Choose two.)

  A. The stockroom manager must have a valid email address Most Voted
  B. The stockroom must have an assigned manager Most Voted
  C. The stockroom must have an assignment group
  D. The stockroom manager must have a valid mobile phone
  E. The stockroom manager must have a valid time zone
  A. The stockroom manager must have a valid email address Most Voted
  B. The stockroom must have an assigned manager Most Voted

• Question 75:

  Which mobile app allows the user to conduct an inventory audit?

  A. ServiceNow Agent mobile app
  B. Mobile My Inventory
  C. Mobile Hardware Asset Management
  D. Mobile My Assets
  E. ServiceNow Inventory mobile app
  A. ServiceNow Agent mobile app

• Question 76:

  What feature does the Hardware Asset Management (HAM) application use to fully normalize hardware models?

  A. Transform mappings
  B. Mapping assist
  C. Normalization transformation
  D. Normalization mappings
  E. Transform normalization
  D. Normalization mappings

• Question 77:

  What are the three types of catalogs in ServiceNow? (Choose three.)

  A. Product Catalog
  B. Consumable Catalog
  C. Asset Catalog
  D. Vendor Catalog
  E. Service Catalog
  A. Product Catalog
  C. Asset Catalog
  D. Vendor Catalog

• Question 78:

  A transfer order is used to do what?

  A. Transfer an asset between vendors
  B. Move an asset to an external stockroom
  C. Move an asset between stockrooms
  D. Transfer an asset to a user
  C. Move an asset between stockrooms

• Question 79:

  What information should be tracked in an asset record? (Choose two.)

  A. Physical resources
  B. Financial information
  C. Operational details
  D. Contractual information
  E. Logical relationships
  B. Financial information
  D. Contractual information

• Question 80:

  What are baseline asset states? (Choose three.)

  A. In Stock
  B. Consumed
  C. Retired
  D. Duplicate
  E. Exported
  A. In Stock
  B. Consumed
  C. Retired