Exam Details

  • Exam Code
    :CIS-HAM
  • Exam Name
    :Certified Implementation Specialist - Hardware Asset Management
  • Certification
    :ServiceNow Certifications
  • Vendor
    :ServiceNow
  • Total Questions
    :184 Q&As
  • Last Updated
    :May 25, 2025

ServiceNow ServiceNow Certifications CIS-HAM Questions & Answers

  • Question 21:

    The Stock Rule Runner scheduled job replenishes stock in a stockroom__________.

    A. When stock is less than the threshold specified in the stock rule

    B. By creating a purchase orders to restock from other stockrooms

    C. By creating transfer orders to restock from other stockrooms

    D. By notifying the stockroom manager of new transfer orders

  • Question 22:

    Which is NOT considered an asset?

    A. Websites

    B. Switches

    C. Routers

    D. Buildings

    E. Software entitlements

  • Question 23:

    When using transfer orders to move multiple assets from a single stockroom to another, how should each asset be listed?

    A. Each asset should be listed as a transfer order line on the transfer order

    B. Each asset should be listed in a transfer order task on the transfer order

    C. Each asset should be listed as a transfer order line on the transfer order task

    D. Each asset should be listed in an individual transfer order

  • Question 24:

    How can you automate the replenishment of stock levels?

    A. Transfer Rules

    B. Transfer Orders

    C. Stock Filters

    D. Stock Rules

  • Question 25:

    Any normalization that has occurred on a model can be reverted by using this feature.

    A. Normalizations cannot be reverted

    B. Rollback Normalization Business Rule

    C. Undo Normalization Scheduled Job

    D. Revert Normalization UI Action

  • Question 26:

    Which catalogs support the request and procurement process? (Choose three.)

    A. Product Catalog

    B. Vendor Catalog

    C. Asset Catalog

    D. Service Catalog

    E. Procurement Catalog

  • Question 27:

    Which elements are provided by the hardware asset management content service? (Choose three.)

    A. Manufacturer lifecycle dates

    B. Cost

    C. Product warranty

    D. Manufacturer

    E. Model name

    F. Compatibles

  • Question 28:

    During an audit, when is the Expected Assets list populated in the asset audit form?

    A. When the nightly scheduled job runs

    B. When scanning completes

    C. When scanning begins

    D. Pre-populated by the asset manager before audit

    E. When the asset manager Submits the results

  • Question 29:

    Which of the following are components of the asset request structure? (Choose three.)

    A. Procurement orders

    B. Transfer orders

    C. Stock order tasks

    D. Purchase orders

    E. Catalog tasks

  • Question 30:

    For a model to be fully normalized, what must be added to the model record?

    A. Version

    B. Owner

    C. Manufacturer

    D. Model number

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