ServiceNow ServiceNow Certifications CIS-HAM Questions & Answers

• Question 91:

  What are the key steps for importing asset data? (Choose three.)

  A. Merge transform maps

  B. Run transform map

  C. Update transform map

  D. Create transform map

  E. Load data

  F. Consolidate data

  Correct Answer: ACF

• Question 92:

  Which of these tables are installed with Hardware Model Normalization? (Choose three.)

  A. Device Type

  B. Hardware Manufacturer

  C. Hardware Normalize Key

  D. Hardware Model Library

  E. Device Name

  Correct Answer: BCD

• Question 93:

  From where can you publish catalog items? (Choose two.)

  A. From the model category

  B. From an asset record

  C. From a user record

  D. From a vendor item

  E. From a model

  Correct Answer: AC

• Question 94:

  Publishing an item to the Service Catalog can be done by using the "Publish to Hardware Catalog" related link in:

  A. Product Catalog

  B. Inventory Catalog

  C. Asset Catalog

  D. Supplier Catalog

  Correct Answer: D

• Question 95:

  Within the asset audit form, where would you find the list of all assets that were found at the stockroom or warehouse that is being audited?

  A. Identified assets

  B. Scanned assets

  C. Expected assets

  D. Labelled assets

  E. Inventoried assets

  Correct Answer: C

• Question 96:

  When a stock manager receives a new delivery of consumables, what happens if all the following fields match another record in the stockroom?

  Assigned to Model Model category State Stockroom Substate

  A. The stock manager must create a separate model record if the cost per item is more/less

  B. The data is automatically merged to create a blended quantity and cost

  C. The data is automatically created in a new record if the cost per item is more/less

  D. The stock manager must merge the consumable records to create a blended quantity and cost

  Correct Answer: B

• Question 97:

  How do you calculate residual value?

  A. Subtract the amortized value from the cost of the asset

  B. Subtract storage and lease cost from the cost of the asset

  C. Subtract the depreciation from the cost of the asset

  D. Subtract the salvage value from the cost of the asset

  Correct Answer: D

• Question 98:

  How does an end user determine what consumables they have consumed?

  A. Navigate to Self-Service > My Consumables

  B. Navigate to Self-Service > My Assets

  C. Navigate to Asset > Hardware Asset Dashboard

  D. Navigate to Self-Service > My Hardware Asset Dashboard

  Correct Answer: A

• Question 99:

  Which mobile app can users leverage to create assets, perform inventory audits, and receive assets?

  A. Now Agent Mobile App

  B. Now Procurement App

  C. Now Mobile App

  D. Now Onboarding App

  Correct Answer: C

• Question 100:

  A given collection of methodologies, assets, and templates within Now Create is referred to as what?

  A. Now Create pack

  B. Project pack

  C. Success pack

  D. Methodology pack

  E. Asset pack

  Correct Answer: D