ServiceNow CIS-HAM Online Practice Questions and Exam Preparation

ServiceNow CIS-HAM Online Questions & Answers

• Question 91:

  What happens to the consumable's asset record after it has been consumed?

  A. The record is marked inactive but remains in the system
  B. The record state is set to in use
  C. The record remains in the system for reporting purposes only
  D. The record is removed from the system
  C. The record remains in the system for reporting purposes only

• Question 92:

  When using the HAM application, what happens when you create a new transfer order line on a transfer order?

  A. The asset(s) listed in the transfer order line are automatically transferred to the new stockroom
  B. The transfer order line is automatically placed in a state of Ready for fulfilment
  C. A transfer order line task is automatically created to move the transfer order line from one stage to another
  D. A transfer order line task is automatically created to validate enough stock exists
  E. The asset(s) listed in the transfer order line are automatically readied for shipment
  C. A transfer order line task is automatically created to move the transfer order line from one stage to another

• Question 93:

  Which of these tables are installed with Hardware Model Normalization? (Choose three.)

  A. Device Type
  B. Hardware Manufacturer
  C. Hardware Normalize Key
  D. Hardware Model Library
  E. Device Name
  A. Device Type
  B. Hardware Manufacturer
  D. Hardware Model Library

• Question 94:

  What are types of assets? (Choose four.)

  A. Model
  B. Software entitlement
  C. Hardware
  D. Consumable
  E. Stockroom
  F. Facility
  A. Model
  B. Software entitlement
  C. Hardware
  D. Consumable

• Question 95:

  For what asset actions are asset tasks provided? (Choose three.)

  A. Provision
  B. Retire
  C. Update/Repair
  D. Swap
  E. Assign/Allocate
  B. Retire
  C. Update/Repair
  D. Swap

• Question 96:

  What happens to the associated assets when you cancel a transfer order line on a transfer order?

  A. The asset(s) on the order line are released, but their state remains Pre-allocated
  B. The asset(s) on the order line are released and they can be attached to another transfer order
  C. All assets on the transfer order are released, but their state remains Pre-allocated
  D. A transfer order line cannot be cancelled once it is in a state of Ready for fulfillment
  E. All assets on the transfer order are released and they can be attached to another transfer order
  B. The asset(s) on the order line are released and they can be attached to another transfer order

• Question 97:

  To perform hardware model normalization, which three fields from the hardware model record are used to set the normalized display name?

  A. Name, Asset tracking unit, Model number
  B. Name, Manufacturer, Model number
  C. Asset tracking unit, Manufacturer, Model category
  D. Asset tracking unit, Manufacturer, Model number
  E. Name, Device type, Model category
  B. Name, Manufacturer, Model number

• Question 98:

  For a model to be fully normalized, what must be added to the model record?

  A. Version
  B. Owner
  C. Manufacturer
  D. Model number
  D. Model number

• Question 99:

  Which are valid hardware model lifecycle phases? Choose 3 answers

  A. End of Subscription
  B. General Availability
  C. Upgrade
  D. End of Life
  E. Pre-release
  F. Beta
  B. General Availability
  D. End of Life
  E. Pre-release

• Question 100:

  Why may users request loaner assets even when the requested asset is not available in the local stockroom?

  A. The request creates an automatic transfer order to move assets from a warehouse with in stock assets.
  B. The wait-listed loaner asset requests provide visibility to streamline internal transfer order flows.
  C. The wait-listed loaner asset requests provide visibility to the demand for loaner orders.
  D. The request automatically creates a purchase order to obtain the assets from a vendor.
  C. The wait-listed loaner asset requests provide visibility to the demand for loaner orders.