ServiceNow ServiceNow Certifications CIS-DISCOVERY Questions & Answers

• Question 21:

  What is the recommended method of consolidating duplicate CIs?

  A. Duplicate CI Remediator

  B. Event CI Remediation

  C. Ignore Duplicate CI

  D. Manual CI Remediation

  Correct Answer: A

  Reference: https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/configuration-management/task/reconcile-dup-task.html

• Question 22:

  Hardware Models can have a one-to-many relationship with the following: (Choose three.)

  A. Assets

  B. Manufacturer

  C. Configuration Items

  D. Product owner

  E. Model Categories

  Correct Answer: ACE

  Reference: https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/configuration-management/concept/c_CIRelationships.html

• Question 23:

  After running Discovery and viewing the ECC Queue tab, what are some of the displayed default fields? (Choose three.)

  A. Details

  B. Topic

  C. Pattern log link

  D. CMDB CI

  E. Queue

  F. Source

  G. Discovery schedule name

  Correct Answer: BEF

  Reference: https://support.servicenow.com/kb?id=kb_article_viewandsysparm_article=KB0855595

• Question 24:

  Based on this image, which of the following choices is true?

  

  A. This is from a WMI query operation step.

  B. There is a scalar variable labeled

  Correct Answer: D

• Question 25:

  Using the SNMP Query operation on a pattern for a custom device query, it is best practice to do what?

  A. Modify the default MIB information

  B. Enable SSH as a secondary protocol

  C. Use live devices in production

  D. Use the publish manufacturer's device MIB

  Correct Answer: D

  Reference: https://docs.servicenow.com/bundle/rome-it-operations-management/page/product/service-mapping/task/t_SNMPQueryPatDef.html

• Question 26:

  Which of the following properties define the maximum overall size for the returned payload that comes from patterns?

  A. cmdb.properties.payload_max_size

  B. glide.discovery.payload_max

  C. mid.discovery.max_payload_size

  D. mid.discovery.max_pattern_payload_size

  Correct Answer: D

  Reference: https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/mid-server/reference/r_MIDServerProperties.html

• Question 27:

  For what is File Based Discovery used?

  A. To discover the checksum of a file and store it to track for changes

  B. To discover the contents of flat files such as configuration files

  C. To discover that file names conform to a defined naming standard

  D. To discover file paths to recognize the signature of installed software

  Correct Answer: D

• Question 28:

  When designing steps with operations requiring variables, it is best practice to do what?

  A. hard core variables

  B. always use scalar variables

  C. query targets for variables

  D. design for a static environment

  Correct Answer: C

• Question 29:

  The following shows part of the Windows OS - Servers pattern in Pattern Designer:

  

  Which of the steps above use(s) a shared library?

  A. Step 26

  B. Neither step

  C. Step 25

  D. Both steps

  Correct Answer: C

• Question 30:

  Which of the following is required for a MID Server to have access to automatically stay up-to-date with instance versions?

  A. install.service-now.com

  B. docs.servicenow.com

  C. developer.service-now.com

  D. service-now.com

  Correct Answer: A

  Reference: https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/mid-server/concept/c_UpgradeAndTestMIDServer.html