CBAP Exam Details

  • Exam Code
    :CBAP
  • Exam Name
    :Cetified business analysis professional (CBAP)
  • Certification
    :IIBA Certifications
  • Vendor
    :IIBA
  • Total Questions
    :498 Q&As
  • Last Updated
    :Jul 14, 2026

IIBA CBAP Online Questions & Answers

  • Question 61:

    Which of the following chart shows the correlation between project team members and the work they've been assigned to complete?

    A. Pie chart
    B. Responsibility Assignment Matrix (RAM) chart
    C. Gantt chart
    D. RACI chart

  • Question 62:

    A sports wristwatch product manufacturer wants to add a blood sugar monitoring toolkit to the watch. Market research has confirmed that the most profitable segment of the manufacturer's target customer is looking for this feature. The business analyst (BA) worked with the product owner to finalize the set of requirements and design options and then defined multiple approaches for implementing the feature. At this point, the solutions' team agreed that they were unable to accurately assess the merits of each of the proposed solutions.

    What is the possible reason?

    A. Requirements are not allocated to solution components
    B. Too many approaches are dividing the team
    C. Business needs are unclear to the team
    D. Requirements and design options are not detailed enough

  • Question 63:

    A business analyst (BA) finds that the proposed solution has features used by a small group of stakeholders for business scenarios which may occur up to three times a year but require a high effort to implement. What should the BA recommend in this case?

    A. Assign it a lower priority for future release
    B. Deliver as part of the initial release
    C. Change the related business process
    D. Remove the requirement

  • Question 64:

    Which of the following defines the deliverable the customer is expecting?

    A. Project charter
    B. Procurement management plan
    C. Product scope statement
    D. Project network diagram

  • Question 65:

    A utility company found that its current billing system charges customers for their usage, but does so incorrectly when the system estimates reads on meters rather than performs actual reads. Company stakeholders would like to improve this aspect of the system but are hesitant to make changes because they are otherwise pleased with the system. A business analyst (BA) has completed a current state diagram and would like to start discussions on what the future state may look like. What information can the BA determine by having a current state diagram?

    A. The strengths and weaknesses of the current system
    B. The cost/benefit measures for the new system
    C. The change management plan for implementation
    D. The needs for the future state solution

  • Question 66:

    An organization has a procedure for receiving requests from its customers: investigating each and then replying with an answer. The general manager asks a business analyst (BA) to identify ways to improve the current practice because it takes too long for the requests to be answered.

    Which of the following techniques will the BA use to review the tasks?

    A. Data Modeling
    B. Business Case
    C. Item Tracking
    D. Process Analysis

  • Question 67:

    A business analyst (BA) at a regional bank has recently been assigned to assist on a project to expand into new markets. The chief executive officer (CEO) envisions the bank as a national brand and has asked the chief financial officer (CFO) to monitor project progress closely. The project manager (PM) has asked the BAs on the team to recommend an appropriate business analysis approach.

    Based on the nature of the project and the industry, which approach should they recommend?

    A. An unstructured approach utilizing informal team interaction, model-driven documentation standards, and iterative requirements development
    B. An agile approach with frequent team interaction, adaptive documentation standards, and iterative requirements development
    C. A moderate approach utilizing the bank's existing waterfall project lifecycle and documentation deliverables not requiring formal approval
    D. A formal approach with planned team interaction, agreed upon documentation deliverables requiring formal approval, and front-loaded requirements development

  • Question 68:

    A business analyst (BA) is assessing the different solution proposals. What type of financial calculation would the BA use to determine which solution is worth investing in based on its breakeven point?

    A. Internal rate of return
    B. Discount rate
    C. Return on investment
    D. Net present value

  • Question 69:

    A major manufacturer of popular beverages has appointed a local distributor to serve a specific territory. The demand for the beverages has a pronounced seasonal pattern. The distributor performs well overall, but is repeatedly unable to keep up with fulfilling many customer orders during peak demand periods. The distributor's current delivery capability is stretched to deliver 60 tons of merchandise per day whereas the season's peak demand periods need a daily delivery capability of up to 100 tons.

    The distributor is under pressure to fully meet the year-round market demand in order to stay in business. The distributor's management wants to identify and consider more cost-effective options as resorting to adding more trucks and drivers would not be economically feasible.

    A business analyst (BA) has spent several days observing and measuring the warehouse activities to understand the situation and to gain insights into possible solutions. The delivery workflow is a four-step process: (1) picking the orders and assembling them on trays, (2) bringing the trays to the loading bay, (3) loading the orders into trucks, and (4) delivering the orders to customers. As the following table illustrates, overall performance depends is dependent on five major resources: (1) the workers who pick the orders and load them into trucks, (2) the tallyers who check the orders, (3) the drivers, (4) the trucks, and (5) eight loading bays (LBs).

    Each truck can only make two trips a day. The BA has noticed that only 30% of trips have their orders available for loading when a truck arrives. Otherwise the truck has to wait one extra hour until the orders are picked and brought to the loading bay.

    If trucks are the only constraint, approximately how many hours are lost due to this downtime?

    A. 18 hours
    B. 20 hours
    C. 15 hours
    D. 17 hours

  • Question 70:

    You are working with Terry on the conduct stakeholder analysis task as part of the business analysis duties in your company. Terry wants to know why it's so important to identify stakeholders so early in the business analysis duties.

    Which one of the following statements best addresses the need to identify the stakeholders early on in the business analysis duties?

    A. It's important to identify the stakeholders so the business analyst knows who to report to.
    B. It's important to identify the stakeholders so the business analyst knows who to bill for the project.
    C. It's important to identify the stakeholder so the business analyst can help ensure the timely delivery of the requirements deliverables.
    D. It's important to identify the stakeholders so the stakeholders know who the business analyst is.

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