Which category of activities should be identified first when developing a 'Business Activity Model' (BAM)?
A. Enabling.
B. Planning.
C. Doing.
D. Monitoring.
Which of the following statements is TRUE?
A. Improving the business process is concerned with removing problems identified in the AS-IS process.
B. Introducing bottlenecks is an important principle of business process re-design.
C. It isnot permissible to show decision diamonds on a swim-lane diagram.
D. Processes cannot be improved by changing the sequence of activities alone.
Which ONE model is used for planning the training the support that people need as they adapt to change?
A. The Concerns-Based Adoption Model.
B. The Corporate Training Plan.
C. The Capability Maturity Model.
D. The Change Control Process Model.
What stage of the V model provides the test criteria for user acceptance testing?
A. The business needs.
B. The requirements.
C. The designed solution.
D. The developed solution.
Which stage of Isaksen and Treffinger's creative problem-solving model is concerned with analyzing the opinions and concerns to identify how information can be quantified?
A. Mess finding.
B. Data finding.
C. Problem finding.
D. Idea finding.
It is unclear to a project sponsor why a particular requirement has been included in a recently released version of a system. Which of the following will allow him to identify who originally asked for the requirement?
A. The validation of the requirement.
B. The source of the requirement.
C. The resolution of the requirement.
D. The justification of the requirement.
An analyst is defining the requirements for an online booking system and wishes to show the business managers the look and feel of the system in order to elicit usability requirements. What investigation technique should the analyst use?
A. Workshops.
B. Interviewing.
C. Ethnographic study.
D. Prototyping.
How would usability and performance requirements be classified?
A. As general requirements.
B. As technical requirements.
C. As functional requirements.
D. As non-functional requirements.
Which of the following statements about a BAM is correct?
A. The BAM is concerned with who carries out the activities.
B. The BAM is concernedwith where activities are carried out.
C. There will be one BAM for each business perspective.
D. The BAM is an AS-IS model of the real world.
What stage immediately precedes testing in the waterfall lifecycle?
A. Design.
B. Development.
C. Implementation.
D. Analysis.
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