What is the business analyst doing when he or she compares the BAM with the current business situation?
A. Conceptual modelling.
B. Analysing perspective.
C. Gap analysis.
D. Defining CATVVOE.
The table below shows the costs and savings associated with a project. In which of the following years does the project break even?
A. Year 2.
B. Year 3.
C. Year 4.
D. The project does not pay back within the four year period.
Which of the following techniques is used to focus solely on the external influences on an organization?
A. SWOT.
B. PESTLE.
C. CATWOE.
D. MOST.
What is stage 0 (zero) of the concerns-based adoption model?
A. Shock.
B. Definition.
C. Initial change.
D. Awareness.
As part of an investigation a Business Analyst has devised a form for users of an existing system to use to keep track of the tasks they undertake during their working day. Which of the following describes this investigation technique?
A. Special purpose records.
B. Scenario analysis.
C. Questionnaires.
D. Activity sampling.
Which of the following would BEST be managed with the "keep satisfied" stakeholder management strategy?
A. Those with high power/influence and no interest in the project.
B. Those with high power/influence and some interest in theproject.
C. Those with some power/influence and high interest in the project.
D. Those with some power/influence and some interest in the project.
An analyst investigating a sales system wishes to ask questions about how a customer order form is completed in the current system. What investigation technique is the analyst using?
A. Activity sampling.
B. Protocol analysis.
C. Document analysis
D. Structured observation.
As part of an investigation, a business analyst has asked a business user to keep track of the actual tasks they carry out over a period of time. What is this investigation technique called?
A. Shadowing.
B. Prototyping.
C. Special purpose records.
D. Activitysampling.
It is claimed that a new system will bring improved job satisfaction to employees. How should this improved job satisfaction be classified?
A. As a tangible benefit.
B. As an intangible cost.
C. As a tangible cost.
D. As an intangible benefit.
What is the final stage of the waterfall systems development lifecycle?
A. User acceptance testing.
B. Post-implementation review.
C. Benefits realization.
D. Implementation.
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