A business case for a project claims that the new system will provide managers with more time to think creatively about strategic issues. What would this be classified as in a cost- benefit analysis?
A. An intangible cost.
B. A tangible benefit.
C. An intangible benefit.
D. A tangible cost.
Which of the following only includes explicit corporate knowledge?
A. Skills, values, communities of practice.
B. Job descriptions, tasks, targets.
C. Culture, norms, historicaldata.
D. Style guides, procedures, processes.
Description, impact assessment, probability and countermeasures are usually recorded for which of the following?
A. Requirements.
B. Risks.
C. Stakeholders.
D. Key Performance Indicators.
What does the M stand for in MoSCoW?
A. Mission.
B. Must have.
C. Management.
D. Mandatory.
Business rules define how actions are to be performed. Under which of the following headings are business rules considered?
A. Explicit or implicit management statements.
B. Statutory and internal policies.
C. Constraints and operational guidance.
D. Negotiable and non-negotiable limitations.
Who should be defined as the owner of a risk?
A. The person who documentedthe risk in the risk register.
B. The person who identified the risk in the initial requirements analysis.
C. The person responsible for defining the probability of the risk.
D. The person best placed to take the necessary counter-measures to the risk.
A company provides a help desk facility to support users of their computer software. How would the provision of this facility be classified on their value chain?
A. As an Inbound Logistics activity.
B. As a Sales and Marketing activity.
C. As a Technology Development activity.
D. As a Service activity.
A stakeholder has been classified as 'some' on both the power/influence and interest axes of a power/interest grid. Which of the following would be an appropriate way of managing this stakeholder?
A. Keep on side.
B. Keep watching.
C. Keep informed.
D. Keep satisfied.
Why should requirements be SMART?
A. To ensure that the requirement supportsbusiness objectives.
B. To ensure that the requirement is intelligently expressed.
C. To ensure that the requirement is well formed.
D. To ensure that the requirement is graphically modelled.
A system holds information about an employee; Mike Berry. Which of the following is Mike Berry an example of?
A. An attribute.
B. An object.
C. A class.
D. An operation.
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