ServiceNow CAD Online Practice Questions and Exam Preparation

ServiceNow CAD Online Questions & Answers

• Question 31:

  Application developers can specify which ServiceNow page a user sees after submitting a new record using the Record Producer UI. How is the page specified?

  A. Create an application property to store the URL
  B. Configure the page in the Module that opens the Record Producer UI
  C. Write an after Business Rule script for the Record Producer's table: window.redirect = "";
  D. Write a script in the Record Producer's Script field: producer.redirect = "";
  D. Write a script in the Record Producer's Script field: producer.redirect = "";

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  Explanation/Reference:

  Reference: https://docs.servicenow.com/bundle/orlando-it-service-management/page/product/service-catalog-management/concept/c_PopulatingRecordData.html

• Question 32:

  Can inherited fields be deleted from a table?

  A. Yes, select the red X in the left-most column in the table definition
  B. Yes, but only if they are text fields
  C. Yes, but only if there has never been any saved field data
  D. No, inherited fields cannot be deleted from a child table
  D. No, inherited fields cannot be deleted from a child table

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  Explanation/Reference:

• Question 33:

  Which of the following is NOT a way to install an application on a ServiceNow instance?

  A. Install an application from the Application Repository
  B. Select the Copy button on the application record
  C. Download and install an application from the ServiceNow Share web site
  D. Download and install a third-party application from the ServiceNow Store
  B. Select the Copy button on the application record

• Question 34:

  When creating a table in a privately-scoped application, which four Access Controls are created for the table?

  A. Insert, Delete, Query, Write
  B. Create, Delete, Read, Write
  C. Create, Delete, Read, Update
  D. Insert, Delete, Query, Update
  B. Create, Delete, Read, Write

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  Explanation/Reference:

• Question 35:

  Which one of the following is true for the Application Picker?

  A. All custom application scope and the Global scope appear in the Application Picker
  B. All applications in ServiceNow, including baseline applications like Incident, appear in the Application Picker
  C. Only custom applications appear in the Application Picker
  D. Only downloaded applications appear in the Application Picker
  A. All custom application scope and the Global scope appear in the Application Picker

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  Explanation/Reference:

  Reference: https://docs.servicenow.com/bundle/paris-application-development/page/build/applications/task/t_SelectAnAppFromTheAppPicker.html

• Question 36:

  When troubleshooting and debugging notifications, where do you navigate to see if an email was sent m response to an event?

  A. System Logs > Events
  B. System Logs > Emails
  C. System Logs > Push Notifications
  D. System Logs > ICE Logs
  B. System Logs > Emails

• Question 37:

  Why create Applications in ServiceNow?

  A)To replace outdated, inadequate, custom business applications and processes B)To extend service delivery and management to all enterprise departments C)To allow users full access to all ServiceNow tables, records, and fields D)To extend the value of ServiceNow

  A. a, b, and d
  B. a, b, c, and d
  C. a, b, and c
  D. b, c, and d
  A. a, b, and d

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  Explanation/Reference:

• Question 38:

  You are developing the MyApp application that has a table, Table A. When the MyApp application is installed on an instance, you want Table A's records to be installed as part of the application. Table A's records will be installed when:

  A. Table A is active and extends the Task table
  B. Table A's records are added to the application record using the Create Application Files context menu item
  C. Table A has an automatic number counter for new records
  D. Table A is not included in the System Clone > Exclude Tables list
  B. Table A's records are added to the application record using the Create Application Files context menu item

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  Explanation/Reference:

• Question 39:

  Modules must have a Link type. Which one of the following is a list of Link types?

  A. List of Records, Separator, Catalog Type, Roles
  B. Assessment, List of Records, Separator, Timeline Page
  C. List of Records, Content Page, Order, URL (from arguments:)
  D. Assessment, List of Records, Content Page, Roles
  B. Assessment, List of Records, Separator, Timeline Page

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  Explanation/Reference:

  Reference: https://docs.servicenow.com/bundle/geneva-servicenow-platform/page/administer/navigation_and_ui/reference/r_ModuleLinkTypes.html

• Question 40:

  How does ServiceNow match inbound email to existing records?

  A. Watermark
  B. Record link
  C. Subject line
  D. sys_id
  A. Watermark

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  Explanation/Reference:

  Reference: https://developer.servicenow.com/dev.do#!/learn/courses/quebec/app_store_learnv2_flowdesigner_quebec_flow_designer/app_store_learnv2_flowdesigner_quebec_notifications_in_flow_designer/ app_store_learnv2_flowdesigner_quebec_inbound_email_and_flows