C9560-505 Exam Details

  • Exam Code
    :C9560-505
  • Exam Name
    :IBM SmartCloud Control Desk V7.5.1 IT Asset Management Implementation
  • Certification
    :IBM Certifications
  • Vendor
    :IBM
  • Total Questions
    :138 Q&As
  • Last Updated
    :Jul 09, 2026

IBM C9560-505 Online Questions & Answers

  • Question 1:

    How can an existing Software Catalog entry be linked to an existing software item?

    A. From the Deployed Software application, find an instance of the software product, click the Link to Item Master button, and select the appropriate item from the pop-up menu.
    B. From the Software Catalog application, select the software catalog entry and in the Associated Items section, click the New Row button, and select the appropriate item from the pop-up menu.
    C. From the Software Catalog application, select the software catalog entry and in the Associated Items section, click the Link to Item Master button, and select the appropriate item from the popup menu.
    D. From the Item Master application, select the software item to link to the software catalog entry, select the Link to Software Catalog option, and select the correct software catalog entry from the selection list pop-up menu.

  • Question 2:

    Where are Collection Restrictions defined?

    A. Storerooms
    B. Data Restrictions
    C. Attribute Restrictions
    D. Limits and Tolerances

  • Question 3:

    What is a valid commodity code designation?

    A. Asset
    B. Service
    C. Location
    D. Classification

  • Question 4:

    Which contract is used to manage a third-party agreement?

    A. Labor
    B. Lease
    C. Service
    D. Purchase

  • Question 5:

    Which two types of records can be associated with a calendar and shift? (Choose two)

    A. Tools
    B. Items
    C. Assets
    D. Locations
    E. Asset Templates

  • Question 6:

    Which IBM SmartCloud Control Desk external system must be enabled so the Software Catalog can be Imported?

    A. EXTSYS
    B. EXTSYS1
    C. SCCDEXTSYS
    D. TAMITEXTSYS

  • Question 7:

    Commodity codes are configured at which level?

    A. set
    B. site
    C. system
    D. organization

  • Question 8:

    Which statement is true regarding Quick Insert Dialog for Service Request functionality?

    A. It provides a configurable dialog with a limited list of Service Request fields.
    B. It provides the option on the Start Center to quickly create Service Requests.
    C. It provides the dialog on the Start Center to quickly create Service Requests with a Ticket Template.
    D. It provides a configurable set of automation rules based on which a Service Request is created automatically.

  • Question 9:

    What is displayed in Reconciliation Results?

    A. Information about Asset Location compared to Deployed Asset Location.
    B. Information about Asset hierarchy compared to Deployed Asset hierarchy.
    C. Information about Asset attributes compared to Deployed Asset attributes.
    D. Information about Asset relationships compared to Deployed Asset relationships.

  • Question 10:

    If a user attempts to receive an item designated as software and its inspection status is incomplete, what could be the cause?

    A. The item's status is Obsolete.
    B. The item is not listed in the Software Catalog.
    C. A software license has not been associated with the item.
    D. A warranty license has not been associated with the item.

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