Blueworks Live IBM Business Process Manager Express or Standard Edition V8.0 BPM Analysis

A BPM analyst needs to define user stories for development. What information does the BPM analyst need to know about user stories? User stories:

A playback has recently been completed and the team want to know when the next playback can be scheduled.

What expected time frame should the BPM analyst give to the team?

A BPM analyst is modeling the process for acquiring membership at a club. The BPM analyst interviewed the front office supervisor, who provided the following description of the first activity "Enter Application": "One of our receptionists receives a paper application from a potential client, an applicant. The receptionist first looks up the client's name and address to see if it exists in our system, then enters the information from the paper application into the system, and assigns a membership number to the application. When the application entry is complete, the receptionist sends it to the manager for an initial review." The BPM analyst has created the discovery map and now needs to enter information from the above description into the Details fields in Blueworks Live for the activity "Enter Application".
For the activity "Enter Application", who is the Supplier?

A company needs the BPM analyst to provide a business value and impact assessment to only proceed with processes that align with their corporate strategy. The company's corporate strategy is to begin with small quick win pilots that require low effort and low impact and then scale to large programs that are low effort and high impact.

In the exhibit below, which quadrants contain the processes the BPM analyst should recommend?

Which kind of change is considered a business level change as opposed to a cultural level change?

A project manager asks a BPM analyst to assist with defining a business case for a company based on their goals and objectives.

What are key components to include in support of a business case?

A company has multiple processes already documented in their Blueworks Live library. During process discovery on a new process, the business subject matter experts (SMEs) identify a sub-process that is exactly the same as a process already in the Blueworks Live library.

How should the BPM analyst capture this requirement in Blueworks Live?

A security company provides background checks on individuals as a service. Based on various criteria, a customer's request can have a different priority to receive a better level of service response time. Whether the background check passes or fails should not impact the service level. Requests with a high priority need to be addressed within the same business day, those with a medium priority can take up to 3 days to process, and those with a low priority must be responded to within 5 business days. The security company is currently updating the background check process and wants to define some performance measurements to ensure customers are receiving the service level they are paying for.

How should the BPM analyst define the measurements to meet these requirements?

A BPM analyst is working with a facilities manager to map out a process that lists the responsibilities of the facilities manager.

In the event of a damage to a building, the facilities manager must take the following actions.

- If the damage is caused by fire, the facilities manager must immediately call the fire service.
- If there is anyone injured, the facilities manager must immediately call the nearby hospital ambulance
service.
- If the damage is greater than $5000, the facilities manager must notify the insurance agent immediately.
- The facilities manager must always submit a damage report to the building manager within 1 week of the
incident.

How should the BPM analyst model this process?

A BPM analyst has completed the definition of user stories and is ready to prioritize them so that the development team starts building the stories that have high business value.

What BPM project roles must attend the user story prioritization session?