IBM C9550-275 Online Practice Questions and Exam Preparation

IBM C9550-275 Online Questions & Answers

• Question 1:

  A BPM analyst is defining a mortgage loan approval process where the Business Process Management System (BPMS) will get the credit score of the applicant from the Credit Bureau and validate if the loan can be approved for the applicant. The BPM analyst must add this activity:

  A. as an Ad-Hoc Event.
  B. to a System Lane.
  C. to both a Human Participant and System Lane.
  D. to a Human Participant Lane who had the prior task.
  B. to a System Lane.

• Question 2:

  A security company provides background checks on individuals as a service. Based on various criteria, a customer's request can have a different priority to receive a better level of service response time. Whether the background check passes or fails should not impact the service level. Requests with a high priority need to be addressed within the same business day, those with a medium priority can take up to 3 days to process, and those with a low priority must be responded to within 5 business days. The security company is currently updating the background check process and wants to define some performance measurements to ensure customers are receiving the service level they are paying for. How should the BPM analyst define the measurements to meet these requirements?

  A. Calculate the rate of background check passes per day per priority to determine the service level agreement.
  B. Count the number of background check failures for each priority and calculate the difference from the service level agreement.
  C. Capture the times to start and complete the background check, calculate the duration and compare it to the service level agreement by priority.
  D. Capture the times to start and complete the background check, calculate the service level agreement for each priority and compare it to thetimes.
  C. Capture the times to start and complete the background check, calculate the duration and compare it to the service level agreement by priority.

• Question 3:

  A BPM analyst has modeled the process for creating a custom coffee beverage. The BPM analyst noticed a lot of detail in the process model and has started refactoring the model to reduce the complexity. Which section of the process represents a series of activities performed by the same participant that the analyst reduced into a single activity?

  

  

  A. Exhibit A
  B. Exhibit B
  C. Exhibit C
  D. Exhibit D
  B. Exhibit B

• Question 4:

  The BPM analyst is mapping a Recruiting process for a company where the Hiring manager submits a Hiring request and the HR Director makes the decision to approve or reject the request. If approved, the HR Admin will post the position in a job search website. If Rejected, the HR Director will notify the Hiring Manager. How should the BPM analyst map this process?

  

  

  A. Exhibit A
  B. Exhibit B
  C. Exhibit C
  D. Exhibit D
  A. Exhibit A

• Question 5:

  How does implementing the playback methodology in a BPM project reduce the risk of building unwanted products?

  A. Business users are minimally involved in the BPM project.
  B. All requirements of the project are completed in one release.
  C. Solution administrators give estimates of system performance.
  D. Immediate feedback during development provides ability to change direction.
  D. Immediate feedback during development provides ability to change direction.

• Question 6:

  A company that processes applications has been using IBM Business Process Manager V8.0 over the last year. The company has asked IBM to analyze its processes in production because it wants to continue improving its processes. The IBM BPM team sends a BPM analyst. What should the BPM analyst do?

  A. Use the Discovery View in Blueworks Live to perform inspection on the process.
  B. Use the Analyze feature in Blueworks Live to perform Historical and Simulation Analysis.
  C. Use the Optimizer in IBM Business Process Manager V8.0 to perform Historical and Simulation Analysis.
  D. Use the Process Inspector in IBM Business Process Manager V8.0 to perform inspection on the process.
  C. Use the Optimizer in IBM Business Process Manager V8.0 to perform Historical and Simulation Analysis.

• Question 7:

  A company needs to improve their hiring process using a Business Process Management System (BPMS). Currently, their hiring manager writes a free form email regarding a new open position and sends it to the HR manager for approval. The hiring manager wants to standardize this activity using a BPMS. How should the BPM analyst define this user story?

  A. As a BPMS, I want to provide an electronic form to the Hiring Manager, so that the Hiring Manager can complete the request.
  B. As a BPMS, I want to provide an electronic form instead of a document so that the data can be saved and retrieved for reporting purposes.
  C. As a Hiring Manager, I want to have a user interface with all the fields necessary to complete the hiring request form, so that I can avoid using aword document.
  D. As a Hiring Manager, I want to complete the hiring request form and submit the form to the HR Manager, so that the HR Manager can review myrequest and make a decision on filling this position.
  D. As a Hiring Manager, I want to complete the hiring request form and submit the form to the HR Manager, so that the HR Manager can review myrequest and make a decision on filling this position.

• Question 8:

  A BPM analyst is helping to identify and select the appropriate solution for process improvement in a large BPM project. What are the business levers the BPM analyst should focus on?

  A. Policy, Technology, Organization and People
  B. Policy, Data, Organization and People
  C. Process, Technology, Organization and People
  D. Process, Data, Organization and People
  C. Process, Technology, Organization and People

• Question 9:

  The BPM analyst is recommending the playback methodology to be followed during development. When the company asks the analyst what is the basis for the playback methodology, how should the BPM analyst respond?

  A. Iterative development
  B. V-model development
  C. Waterfall development
  D. Cleanroom development
  A. Iterative development

• Question 10:

  A BPM analyst is discovering a process where the subject matter experts are explaining what to do when process instances fail during system maintenance. Which symbol in the BlueWorks Live should the BPM analyst use to define this process?

  

  A. Exhibit A
  B. Exhibit B
  C. Exhibit C
  D. Exhibit D
  B. Exhibit B