IBM IBM Certified Solution Designer - Sterling Order Manage C8010-241 Questions & Answers

• Question 21:

  Which two of the following statements are TRUE about Customer profiles in Sterling Order Management?

  A. Customers can be hierarchical in nature reflecting the various departments within an organization.

  B. PCI regulations prohibit the storage of preferred payment method along with the Customer profile in Sterling.

  C. In order to ensure uniqueness of the CustomerID field, Customer profiles should be created and managed only within Sterling.

  D. Customer profiles are mandatory for orders to be processed within Sterling as sourcing rules are driven by customer's geography.

  E. Customer profiles can be managed external to Sterling, and Sterling can fetch the profile details from the external system on an as-needed basis.

  Correct Answer: AE

• Question 22:

  Which of the following configurations CANNOT be possible with the out of the box functions related to the authorization and settlement process?

  A. Control the number of times an authorization can be used.

  B. Specify the authorization that should be used for a specific settlement.

  C. Raise a notification for an unused authorization X hours prior to expiration.

  D. Determine whether an Authorization amount can exceed the Settlement amount.

  Correct Answer: B

• Question 23:

  In a current implementation of Sterling Selling and Fulfillment Suite, a custom entity is created with search, list and detail views. The detail view has four inner panels and there is no anchor page specified for the layout of these panels. What will be the effect of this when a user navigates to the detail view?

  A. Only the inner panel with the lowest sequence number is displayed.

  B. Only the inner panel with the highest sequence number is displayed.

  C. All the four inner panels will be displayed vertically one below another.

  D. All the four inner panels will be displayed horizontally one after another.

  E. An error message is displayed "Application Error, No layout details found".

  Correct Answer: C

• Question 24:

  In a current Sterling Selling and Fulfillment Suite implementation, the item feed is received from an external system and the item messages are placed in a JMS Queue. An Integration Server and ItemLoad Service is created to consume the messages and load into the OMS Database. The customer wants to specify static values for a few attributes for all the items. The customer also wants the ability to change the values on an as needed basis. As a solutions designer, which of the following is BEST suited to meet this requirement?

  A. Custom API

  B. XSL Translator

  C. Text Translator

  D. Defaulting component

  Correct Answer: D

• Question 25:

  A business wishes to populate additional information on items for which there is no corresponding field in yfs_item. This can be achieved in two ways: 1.by extending yfs_item table, or 2.by populating the additional information as attribute name and value pairs on the item. Which use case will result in the selection of option 1?

  A. The new information is required as a Filter attribute on a UI.

  B. The new information needs to be searchable using searchCatalogIndex API.

  C. The new information needs to be searched extensively using getItemList and related APIs.

  D. The new information needs to be used to configure and determine pricing and entitlement rules.

  Correct Answer: C

• Question 26:

  The current implementation of Sterling Selling and Fulfillment Suite is interfaced with a payment system for credit card processing. How would a solution designer efficiently handle the payment system's "Service Unavailable" error during payment authorizations?

  A. Set the retryFlag to "Y" in the YFSCollectionCreditCardUE output for the "Service Unavailable" error.

  B. Record the "Service Unavailable" error failures in a custom table and process them using a custom agent.

  C. Set asynchRequestProcess to "Y" in the YFSCollectionCreditCardUE output for the "Service Unavailable" error.

  D. No action is required. The Sterling Payment Agents will automatically handle the "Service Unavailable" error.

  Correct Answer: A

• Question 27:

  Payment type charge sequence is configured as follows:

  -Credit Card Sequence: 2

  -

  Gift Card Sequence: 1

  -

  Loyalty Card Sequence: 0 Loyalty Card Sequence: 0 All tenders require authorization and charge. An order totaling $120 is created with three payment methods with the following maximum charge limits and sequences passed:

  -Credit Card: Max Charge $100 - Sequence 2

  -

  Loyalty Card: Max Charge $10 - Sequence 1

  -

  Gift Card: Max Charge $ 20 - Sequence 0 Gift Card: Max Charge $ 20 - Sequence 0 What is the sequence in which authorization requests are created, and in what amounts?

  A.

  Loyalty Card $10, Gift Card $20, Credit Card $90

  B.

  Gift Card $20, Loyalty Card $10, Credit Card $90

  C.

  Credit Card $100, Loyalty Card $10, Gift Card $10

  D.

  Gift Card $20, Loyalty Card $10, Credit Card $100

  Correct Answer: B

• Question 28:

  A customer pays for an order using a Credit Card and a Gift Card. The business requirement is to authorize Credit Cards, charge any Gift Cards presented, and provide an immediate response to the customer. Which of the following APIs can be used to implement this?

  A. requestCollection

  B. executeCollection

  C. processOrderCollection

  D. processOrderPayments

  Correct Answer: D

• Question 29:

  Sterling Order Management does not require PCI PA-DSS certification when using the Sterling Sensitive Data Capture Server (SSDCS), which is PCI PA-DSS certified. Which two statements demonstrate how the responsibility of certification is transferred to SSDCS?

  A. The entire credit card data is tokenized and stored in a vault.

  B. The Primary Account Number (PAN) details are encrypted and stored in the Sterling Order Management database.

  C. The PAN is only accessible by the vault and the token is accessible to Sterling Order Management.

  D. The PAN is captured through an IFRAME provided by SSDCS, and not by Sterling Order Management.

  E. All communication between the SSDCS and the payment gateway/vault system happens over a secure internet connection.

  Correct Answer: BC

• Question 30:

  A customer orders two lines, Item1 for $10 and Item2 for $90. The customer soon decides he wanted the updated model instead, and Return1 and Exchange1 were created for Item2 with a value of $110 as a regular exchange.

  Item1 was a gift and the recipient of the gift returned it for an alternate item of $7 value. Return2 and Exchange2 were created for Item1 with a value of $7 as an advanced pre-paid exchange.

  The items are received at the warehouse at the same time.

  Assuming the payment processing APIs are run, which of the following choices provides the correct details for:

  -

  Transferred, Collected and Refunded amounts, and

  -

  what the amounts were before and after the returns are invoiced?

  A.

  Exhibit A

  B.

  Exhibit B

  C.

  Exhibit C

  D.

  Exhibit D

  

  

  Correct Answer: A