IBM C2070-586 Online Practice Questions and Exam Preparation

IBM C2070-586 Online Questions & Answers

• Question 1:

  When working with Real Time Monitor, which statement regarding dimensions is true?

  A. Dimensions represent the rows in a table.
  B. Dimensions are ranked orders of related data.
  C. Dimensions indicate how long a data element is.
  D. Dimensions use cubes to represent data in a query.
  B. Dimensions are ranked orders of related data.

• Question 2:

  Where can you find the following collection of data for each solution: solution status, description, Process Engine connection definition, and Case Manager Client URL?

  A. In the IBM Case Manger Builder.
  B. In the Business Space configuration setting.
  C. In the IBM Case Manager Solution List page.
  D. In the IBM Case Manager Administration Client.
  C. In the IBM Case Manager Solution List page.

• Question 3:

  IBM Case Manager is best suited for which type of process?

  A. An informal process which is modeled and partially tracked by the system.
  B. A formal process where each step and business goal is fully controlled by the system.
  C. An informal process which is not modeled and cannot be easily tracked by the system.
  D. A combination of formal and informal processes where a balance of control and flexibility is achieved.
  D. A combination of formal and informal processes where a balance of control and flexibility is achieved.

• Question 4:

  A customer needs a Highly Available (HA) solution for their ICM solution. The solution will be installed and utilized on two physical servers to meet the HA requirement. Which additional software license is needed to achieve this requirement?

  A. Case Analyzer
  B. WebSphere iLog JRules
  C. WebSphere Process Server
  D. WebSphere Application Server Network Deployment
  D. WebSphere Application Server Network Deployment

• Question 5:

  While designing tasks within a given case, you need to determine how best to organize them. You have discovered through requirements that a number of these tasks are related. This relationship is that only one of these can be executed within a case. What option within Case Builder shows this relationship?

  A. All Inclusive Set
  B. Mutually-Exclusive Set
  C. Manual task with pre-conditions
  D. Required task with pre-conditions
  B. Mutually-Exclusive Set

• Question 6:

  Which component provides access to IBM WebSphere ILOG JRules Business Rules Management System (BRMS) out of the box?

  A. Case Builder
  B. Case Manager Client
  C. FileNet Process Designer
  D. Case Manager Administration Client
  C. FileNet Process Designer

• Question 7:

  Which statement about the difference between a task and a process workflow is true?

  A. A task is a more specialized and focused process; a process encompasses the entire work stream.
  B. A task is always started from a document being added to the system; a process can be started by a number of ways.
  C. A task can be started by a number of ways; a process can only be started from a document being added to the system.
  D. A task is part of a set that have to be executed in a certain order; a process allows for process fragmentation.
  A. A task is a more specialized and focused process; a process encompasses the entire work stream.

• Question 8:

  What is the key difference between case management and business process management?

  A. Cases tend to be predictable and rely on system control or business rule based control flow.
  B. Cases may not always involve human participation, while a business process solution always require human interaction.
  C. In case management, the business problem is solved by a knowledge worker using tasks that may have been modeled; in business process management, the business problem is always solved by following a modeled process.
  D. The emphasis of case management is on designing a step by step procedure to solve a business problem; the emphasis of business process management is on designing a flexible solution for knowledge workers to solve a repeatable problem.
  C. In case management, the business problem is solved by a knowledge worker using tasks that may have been modeled; in business process management, the business problem is always solved by following a modeled process.

• Question 9:

  A solution designer builds a solution and uses the split case functionality. After the solution is deployed, the solution designer is asked to generate a list of all cases that were split along with the cases related to the split case. Which API would be used to generate such a list?

  A. CE_Operations
  B. Process Engine Java API
  C. IBM Case Manager REST API (CASEREST)
  D. IBM Content Management Interoperability Services (CMIS) for FileNet Content Engine
  C. IBM Case Manager REST API (CASEREST)

• Question 10:

  Which three tasks can be launched from Case Client?

  A. Required, Optional or User Created
  B. Required, Optional or System Created
  C. System Created, Optional or User Created
  D. Required, System Created or User Created
  A. Required, Optional or User Created