ASQ ASQ-CQE Online Practice Questions and Exam Preparation

ASQ ASQ-CQE Online Questions & Answers

• Question 211:

  A company has received many customer complaints due to damaged units being received at the customer's distribution center. After a thorough investigation, it is determined that the units' packaging is insufficient. The company decides that

  a potential solution is to add reinforcements to the unit packaging to resolve the issue.

  Which of the following actions is most appropriate?

  A. Implement the solution
  B. Pilot the solution
  C. Outsource packaging testing
  D. Consider implementing the solution on similar products
  B. Pilot the solution

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  Explanation

  When a potential solution, such as adding reinforcements to packaging, is identified, the most appropriate action is to pilot the solution. Piloting allows the company to test the effectiveness of the solution on a smaller scale before full implementation, ensuring that it resolves the issue without unintended consequences.

• Question 212:

  For TQM success, what structure sequence should be followed?

  I - Develop a quality policy.

  II - Establish a quality council.

  III -Establish strategic quality goals.

  IV - Train for internal audits.

  A. II,III,I,IV
  B. II,I,III,IV
  C. III,II,I,IV
  D. I,II,III,IV
  B. II,I,III,IV

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  Explanation

• Question 213:

  Which of the following problem-solving tools is a column graph which displays a static picture of the process?

  A. Pareto chart.
  B. Control chart.
  C. Histogram.
  D. Cause and effect diagram.
  C. Histogram.

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  Explanation

• Question 214:

  M in tills drawing, the symbol is being used to indicate the _____

  

  A. minimum material condition
  B. minimum measured condition
  C. maximum material condition
  D. maximum measured condition
  C. maximum material condition

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  Explanation

  In the context of GDandT, the symbol "M" within a circle denotes Maximum Material Condition (MMC). MMC is a concept where a feature contains the maximum amount of material within its specified tolerance limits. This is often used to ensure

  that parts will fit together even when manufactured at their maximum permissible material limits.

  Maximum Material Condition (MMC): The condition of a part feature which contains the greatest amount of material within the tolerance limits. For example, for a hole, it is the smallest diameter, and for a shaft, it is the largest diameter.

  References:

  ASME Y14.5-2009 - Geometric Dimensioning and Tolerancing Standard.

  Neumann,

  B. (2009). Geometric Dimensioning and Tolerancing (GDandT). CreateSpace Independent Publishing Platform.

• Question 215:

  A facilitator asks each team member in turn to suggest one idea during a brainstorming session. This is an appropriate method to use when

  A. senior managers are present
  B. team members have been sitting for an extended time period
  C. tight deadlines need to be met
  D. dominant members are stifling others
  D. dominant members are stifling others

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  Explanation

  During a brainstorming session, when dominant members are stifling others, having each team member suggest one idea in turn can ensure that all voices are heard. This structured approach prevents dominant members from monopolizing the discussion and encourages participation from quieter team members.

• Question 216:

  The values of two different variables are related to each other such that an increase in the value of the first variable is accompanied by a decrease in the value of the second variable. If the variables are perfectly correlated, their correlation coefficient will be equal to

  A. 2.0
  B. 1.0
  C. 0.0
  D. -1.0
  D. -1.0

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  Explanation

  The correlation coefficient measures the strength and direction of a linear relationship between two variables. A correlation coefficient of -1.0 indicates a perfect negative correlation, meaning that as one variable increases, the other

  decreases.

  References:

  Moore, D.S., McCabe, G.P., and Craig, B.A. (2017). Introduction to the Practice of Statistics. W.H.Freeman.

  Montgomery, D.C. (2009). Introduction to Statistical Quality Control. Wiley.

• Question 217:

  The "least squares method" is used in

  A. The central limit theorem
  B. Calculating 2
  C. Calculating 2and s2
  D. Calculating a best fit regression line.
  D. Calculating a best fit regression line.

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  Explanation

• Question 218:

  What does a corrective action do to prevent an existing noncomformity, defect or undesirable situation from recurring?

  A. Minimizes it.
  B. Takes repercussions against those responsible.
  C. Takes action against it.
  D. Eliminates it.
  D. Eliminates it.

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  Explanation

• Question 219:

  The primary reason that nonconforming material should be identified and segregated is

  A. So that the cause of nonconformity can be determined.
  B. So it cannot be used in production without proper authorization.
  C. To obtain samples of poor workmanship for use in the company's training program.
  D. So that responsibility can be determined and disciplinary action taken.
  B. So it cannot be used in production without proper authorization.

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  Explanation

• Question 220:

  Which of the following activities is a form of error-proofing?

  A. Housekeeping
  B. Fixture design
  C. Equipment calibration
  D. Double sampling
  B. Fixture design

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  Explanation

  Error-proofing, or "poka-yoke," is a technique used to prevent errors by designing processes, equipment, or fixtures to avoid mistakes.

  Fixture design involves creating jigs, fixtures, or tooling that ensure parts are correctly positioned and assembled, thereby preventing errors.

  Housekeeping, equipment calibration, and double sampling do not inherently prevent errors by design.

  References: The concept of error-proofing is detailed in quality engineering literature, such as "Poka-Yoke: Improving Product Quality by Preventing Defects" by Shigeo Shingo.