ASQ ASQ-CQE Online Practice Questions and Exam Preparation

ASQ ASQ-CQE Online Questions & Answers

• Question 181:

  Which of the following is the most important aspect of a successful quality improvement effort?

  A. Employee participation
  B. Financial comminnent
  C. Management commitment
  D. Organizational need
  C. Management commitment

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  Explanation

  Management commitment is the most crucial aspect of a successful quality improvement effort. Without the active involvement and support of management, quality initiatives are less likely to receive the necessary resources, attention, and

  prioritization. Management commitment includes setting clear quality goals, providing the required resources, and leading by example to foster a culture of continuous improvement. This ensures that quality improvement is integrated into the

  organizational strategy and receives ongoing support and reinforcement.

  References:

  Juran, J.M., and Gryna, F.M. (1993). Quality Planning and Analysis: From Product Development through Use. McGraw-Hill.

  Crosby, P.B. (1979). Quality is Free. McGraw-Hill.

• Question 182:

  An incidental product characteristic is described as a characteristic that _____

  A. meets most but not all of its intended functions
  B. fails to perform the intended function
  C. causes a critical failure
  D. is transparent to the customer
  D. is transparent to the customer

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  Explanation

  An incidental product characteristic refers to a feature or aspect of a product that exists but is not necessarily intended or required by the customer and does not impact the primary function of the product.

  Meets Most but Not All of Its Intended Functions:

  Refers to a partially functional product characteristic, not incidental.

  Fails to Perform the Intended Function:

  Indicates a defective product characteristic.

  Causes a Critical Failure:

  Refers to a characteristic leading to a critical failure, not incidental.

  Is Transparent to the Customer:

  An incidental characteristic does not affect the product's primary function or customer satisfaction and may go unnoticed by the customer.

  References: Product design and quality engineering principles.

• Question 183:

  A two-way analysis of variance has r levels for one variable and c levels for the second variable with 2 observations per cell. The degree of freedom for interaction is

  A. 2(r)(c)
  B. (r-1)(c-1)
  C. rc-1
  D. 2(r-1)(c-1)
  B. (r-1)(c-1)

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  Explanation

• Question 184:

  Which of the following tools can provide a ranking of things to be done?

  A. Measles charts.
  B. Cause and effect diagram.
  C. Scatter diagram.
  D. Checklist.
  D. Checklist.

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  Explanation

• Question 185:

  As the scatter of points about a regression line becomes less, r2 will

  A. Be unaffected.
  B. Become smaller.
  C. Become larger.
  D. Approach a value of 1.
  D. Approach a value of 1.

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  Explanation

• Question 186:

  Maintainability is

  A. The probability of a system being restored to functional operation within a given period of time.
  B. Performing adequate maintenance on a system.
  C. Probability of survival of a system for a given period of time.
  D. Maintaining a machine in satisfactory working condition.
  A. The probability of a system being restored to functional operation within a given period of time.

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  Explanation

• Question 187:

  Adjusting machine settings to reduce the effect of ambient temperature changes on the seal strength of a paper package is an example of ______

  A. robust design
  B. analysis of variance
  C. statistical process control
  D. process capability
  A. robust design

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  Explanation

  Robust design focuses on improving product and process designs to be less sensitive to variations, such as ambient temperature changes.

  Adjusting machine settings to maintain consistent seal strength despite temperature fluctuations is an example of making a process more robust.

  Robust design techniques aim to ensure that products and processes perform reliably under varying conditions.

  References: "Taguchi's Quality Engineering Handbook" explains the principles of robust design and its application in manufacturing.

• Question 188:

  A customer rates its suppliers for which of the following reasons?

  A. To negotiate the lower cost of a purchased good
  B. To compare multiple sources of the same item
  C. To eliminate incoming inspection
  D. To increase inventory levels
  B. To compare multiple sources of the same item

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  Explanation

  Customers rate their suppliers to evaluate and compare the performance and quality of different suppliers. This helps in making informed decisions about which supplier to choose based on various factors such as quality, cost, and reliability. Among the given options, the most appropriate reason is:Reason: Comparing multiple sources of the same item allows the customer to choose the best supplier based on performance metrics.

• Question 189:

  Typically Pareto diagrams are used for which of the following reasons?

  I - To display the significant few categories.

  II - To compliment attribute data charting.

  II - To eliminate insignificant categories.

  IV - To focus attention in priority order.

  A. I and III only
  B. I,II and III only
  C. II,III and IV only
  D. I,II,III and IV
  D. I,II,III and IV

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  Explanation

• Question 190:

  When asked to make recommendations on how to correct any deficiencies noted in the exit report, the auditor(s) should

  A. Make the best recommendation possible.
  B. Confer with the client first.
  C. Avoid a recommendation in writing but help the auditee of possible.
  D. Offer no specific advice and few suggestions.
  D. Offer no specific advice and few suggestions.

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  Explanation