Salesforce ADVANCED-CROSS-CHANNEL Online Practice Questions and Exam Preparation

Salesforce ADVANCED-CROSS-CHANNEL Online Questions & Answers

• Question 1:

  You are using replace inbox message feature. But your audience has changed and some of the contacts who received the first message do not exist. What would happen?

  A. the inbox message is replaced for all user.
  B. the inbox message is replaced only for users who do not exist:
  C. inbox message Is replaced for users who read the first message.
  D. Inbox message is replaced for existing usef s and deleted for users who do not eixist.
  D. Inbox message is replaced for existing usef s and deleted for users who do not eixist.

• Question 2:

  What is true about Inbox message:

  A. It can open any public url also and not only cloud page
  B. Device owns the message not the contact.
  C. Contact owns the message not the device.
  D. Alert+inbox consume 1 supermessage.
  B. Device owns the message not the contact.

• Question 3:

  send multiple emails over a period of 3 months with link to download mobile app. If link clicked then send app feature emails else same mails to download mobile app after every 3 days. How would you design this Multiple select?

  A. use journey with email activities and enagagement split activity
  B. use query activity to query _ click and use contact data in journey.
  C. use contact designer
  D. use Journey data and not contact data
  A. use journey with email activities and enagagement split activity
  D. use Journey data and not contact data

• Question 4:

  What will you to send a real time email to a customer with a dynamic buy link when available stock goes below 50? Select 2.

  A. Journey api
  B. Rest api
  C. Transactional messaging api.
  D. Email soap api
  B. Rest api
  C. Transactional messaging api.

• Question 5:

  How does real time interaction management (RTM) in IS help marketer to provide personalized content to user, Select multiple

  A. Orchestration
  B. Data aggregation
  C. Unified customer profile
  A. Orchestration
  C. Unified customer profile

• Question 6:

  Decision split using contact data not working, myorders DE with 1 to many relationship configured in attribute group. What questions you need to ask to troubleshoot. Select multiple

  A. Are u using attribute to attribute comparison.
  B. Is there any spelling mistake in your contact attributes.
  C. Are there any eligible matching orders for that particular contact
  A. Are u using attribute to attribute comparison.

• Question 7:

  What is the fastes way to add a classification to a post?

  A. Macro
  B. Add classification manually to each post.
  C. Classification cannot be added to a post
  A. Macro

• Question 8:

  In social studio how many columns are used in a engage tab (max 30 tabs in a engage, no limit for columns in each tab) and each column contains max 50 accounts)

  A. 50
  B. 100
  C. 15
  D. No limit
  D. No limit

• Question 9:

  What is true for behavioral triggers. Multiple select.

  A. they cannot be modified
  B. need collect tracking code
  C. need catalog data
  B. need collect tracking code
  C. need catalog data

• Question 10:

  To what types of objects can you do a quick send in distributed marketing, Select multiple

  A. Lead
  B. Contact.
  C. Person account, (opportunities, Quick send message records)
  A. Lead
  B. Contact.