Salesforce ADVANCED-ADMINISTRATOR Online Practice Questions and Exam Preparation

Salesforce ADVANCED-ADMINISTRATOR Online Questions & Answers

• Question 71:

  Cloud Kicks has Service end Soles Manager roles that need to be able to see a I Accounts. Currently, they each have their own custom profile. The organization-wide defaults are set to Private and a sharing rule share access to Accounts to the sales and service teams based on criteria.

  What should the administrator do to allow the service and sales Manager to sec all Accounts?

  A. Configure a custom profile for each manager that gives them view All on Accounts.
  B. Set the organization-wide default for Accounts to Public Read Only.
  C. Create a permission set with view All to Accounts and assign it to the Service and Sales Managers.
  D. Move the Service and Sales Managers higher in the role hierarchy.
  C. Create a permission set with view All to Accounts and assign it to the Service and Sales Managers.

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  Explanation

  A permission set is a collection of settings and permissions that can extend users' functional access without changing their profiles. By creating a permission set with view All on Accounts and assigning it to the service and sales managers, an administrator can grant them access to all account records in their org without modifying their existing profiles. https://help.salesforce.com/s/articleView?id=sf.users_permissionsets.htmandtype=5

• Question 72:

  AW Computing sells a variety of software programs for Its customers to choose from. Management wants to ensure that the customer automatically receives phone support when they purchase photo editing. software.

  How should an administrator meet these retirements?

  A. Add an entitlement template to the pressure conduct for phone support.
  B. Include a milestone to the product with a term of 365 days for phone support.
  C. Configure a flow to create a milestone co the asset upon purchase.
  D. Create a flow to attach an entitlement to the asset upon purchase.
  D. Create a flow to attach an entitlement to the asset upon purchase.

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  Explanation

  An entitlement is a record that represents a customer's right to receive support or service based on the terms of a contract or agreement. An asset is a record that represents a product that a customer has purchased. To automatically provide phone support to customers who purchase photo editing software, the administrator can create a flow that attaches an entitlement to the asset upon purchase. The entitlement can have a term of 365 days and a service contract that specifies the phone support details. https://help.salesforce.com/s/articleView?id=sf.entitlements_overview.htmandtype=5 https://help.salesforce.com/s/articleView?id=sf.assets_overview.htmandtype=5

• Question 73:

  An administrator has been tasked with sending an email notification to all project team members when project status is changed to Allocated. Project teams contain users from different departments and different roles.

  How should an administrator ensure the proper users will receive the email?

  A. Configure a queue for the project team and have members view the queue's list view.
  B. Use sharing rules to automatically share with the individual users in the project team.
  C. Move the project users to the same role and send the email alert to everyone in the role.
  D. Create public groups for each project team and send the email alert to the project group.
  D. Create public groups for each project team and send the email alert to the project group.

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  Explanation

  Public groups let you share records with a set of users defined by criteria such as role, profile, or individual users. You can use public groups as recipients for email alerts in workflow rules or process builder. https://trailhead.salesforce.com/ en/content/learn/modules/administration_essentials_for_ne w_admins_in_lightning_experience/administration_essentials_for_new_admins_in_lightnin g_experience_security_sharing

• Question 74:

  Ursa Major Solar has a global customer base. Recent issues with customs have greatly delayed shipping to Canadian customers. While the Country field is already on the page layout, the sales team wants Canadian customers highlighted as a potential challenge for fulfillment until the shipping issue is resolved.

  How should the administrator solve this issue?

  A. Modify the page layouts to move the Country field into its own section.
  B. Add a rich text component to the Lightning page. Use conditional visibility to only show the component if the account is Canadian.
  C. Create an in-app guidance prompt for Canadian records.
  D. Create a new record type and page layout for Canadian customers, ensuring their pages look different.
  B. Add a rich text component to the Lightning page. Use conditional visibility to only show the component if the account is Canadian.

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  Explanation

  A rich text component allows administrators to add custom text or images to a Lightning page. Conditional visibility allows administrators to control when a component is visible based on criteria such as field values or device type. By using these features, administrators can highlight Canadian customers as a potential challenge for fulfillment without modifying the page layout or creating a new record type. https://help.salesforce.com/articleView?id=sf.app_builder_components_rich_text.htmandtype =5 https://help.salesforce.com/articleView?id=sf.app_builder_component_visibility.htmandtype=5

• Question 75:

  An administrator at Universal Containers has been asked by the compliance team to understand end track various sensitivity levels for its data In Salesforce. The administrator has enabled Data Classification end configured appropriate sensitivity levels. The compliance team would Ike a report showing field level sensitivity and classification.

  What should the administrator recommend?

  A. Run the standard Data Classification report.
  B. Create a custom Entity Definition and Held Definitions report type.
  C. Use the Data Classification Metadata list view.
  D. Configure a custom Data Classification and Metadata report type.
  A. Run the standard Data Classification report.

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  Explanation

  Run the standard Data Classification report is what the administrator should recommend to the compliance team. Data Classification is a feature that allows administrators to flag where sensitive information is stored in Salesforce by assigning sensitivity and classification levels to fields. Data Classification also provides a standard report that shows field level sensitivity and classification for all fields in an org. The administrator can run this report and share it with the compliance team to meet their requirement.

• Question 76:

  Universal Containers wants to assign a task due date on one of two fields. Estimated Shipping Date or Client Need By Date, which is further in the future.

  Which two combined automation tools should the administrator use to create the task record and assign based on date criteria?

  Choose 2 answers

  A. Create a formula capture the MAX date.
  B. Make a Process Builder to create the task.
  C. Design an approval process to capture the furthest date.
  D. Configure a workflow to create the task.
  A. Create a formula capture the MAX date.
  B. Make a Process Builder to create the task.

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  Explanation

  Two combined automation tools that the administrator can use to create the task record and assign based on date criteria are:

  Create a formula field to capture the MAX date. A formula field is a custom field that calculates a value based on other fields or expressions. In this case, a formula field can be used to capture the maximum value between Estimated Shipping

  Date and Client Need By Date fields and store it as a date value. Make a Process Builder to create the task. A Process Builder is an automation tool that allows you to create processes that perform actions based on certain criteria. In this

  case, a Process Builder can be used to create a task record when a certain condition is met and assign its due date based on the formula field value.

  The other two options are incorrect because:

  An approval process is an automation tool that allows you to route records for approval based on certain criteria and approval steps. It does not create or assign tasks based on date criteria. A workflow rule is an automation tool that allows

  you to perform actions based on certain criteria and evaluation time. It does not create or assign tasks based on date criteria.

  https://help.salesforce.com/s/articleView?id=sf.customize_functions.htmandtype=5 https://help.salesforce.com/s/articleView?id=sf.process_overview.htmandtype=5

• Question 77:

  A request was made to import a spreadsheet of new Campaign Members. He system administrator started Data import Wizard but the Campaign Members object was unavailable as a choice. What is causing as a choice.

  What is causing this occur?

  A. The Salesforce,id field is required and was missing from the file.
  B. The marketing user feature license assignment is missing on the admin's user record.
  C. Import Wizard is only available for the Standard objects Accounts, Contacts, and Leads.
  D. The Compaign Member option is only available for Update.
  D. The Compaign Member option is only available for Update.

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  Explanation

  The Campaign Member option is only available for Update when using Data Import Wizard. This means that you can use Data Import Wizard to update existing campaign members with new or modified information, but you cannot use it to create new campaign members from a spreadsheet. To create new campaign members from a spreadsheet, you need to use other tools such as Data Loader, Import Wizard for Leads and Contacts, or Manage Members button on the campaign page. https://help.salesforce.com/s/articleView?id=sf.campaigns_members_adding_parent.htmandt ype=5 https://help.salesforce.com/s/articleView?id=sf.data_importer.htmandtype=5

• Question 78:

  What are three options available to the administrator to help with this issue? Choose 3 answers

  A. Move some page components behind a tab.
  B. Remove some of the fields displayed.
  C. Deactivate unnecessary validation rules.
  D. Convert all Process builders to flows.
  E. Reduce the number of related lists displayed.
  A. Move some page components behind a tab.
  B. Remove some of the fields displayed.
  E. Reduce the number of related lists displayed.

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  Explanation

  Move some page components behind a tab, remove some of the fields displayed, and reduce the number of related lists displayed are three options available to the administrator to help with this issue. Moving some page components behind a tab can help reduce the loading time of a record page by hiding some components until they are needed by the user. Removing some of the fields displayed can help reduce the loading time of a record page by minimizing the number of queries and calculations that need to be performed when rendering the page. Reducing the number of related lists displayed can help reduce the loading time of a record page by limiting the amount of data that needs to be retrieved and displayed on the page

• Question 79:

  AW Computing organizes Its sales regions as East, Central, and West. Each region has sales reps, a sales director, and sales operations members. The organization-wide default for all objects is set to Private. Members of the operations team for the East region need access to all the accounts and opportunities in the region.

  How should the administrator configure this requirement?

  A. Instruct the operations team members to add themselves to the account teams.
  B. Share an Opportunity sharing the with a public group containing the East operations profile.
  C. Assign to a role in the role hierarchy positioned above the East sales director.
  D. Utilize territory management to add the operations team to the East territory.
  D. Utilize territory management to add the operations team to the East territory.

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  Explanation

  Territory management is a feature that allows you to grant access to accounts and opportunities based on criteria such as geography, industry, product line, or customer size. A territory is a grouping of accounts and users that represents a market segment or business unit. In this case, the administrator should utilize territory management to add the operations team to the East territory, which contains all the accounts and opportunities in the East region. This way, the operations team members can access all the records in their territory regardless of who owns them or what the organization-wide default is. https://help.salesforce.com/s/articleView?id=sf.territories_overview.htmandtype=5 https://help.salesforce.com/s/ articleView?id=sf.territories_define.htmandtype=5

• Question 80:

  Cloud Kicks has two record-triggered flows on the same object. One flow creates a child record when criteria are met. The second record-triggered flow is based on criteria to check if the child record exists and updates a field. The field on the child record that needs to be updated Is still null after the second record trigger. What should the administrator do to resolve this issue?

  A. Make a new record-triggered flow on the child object to update the field on the parent record.
  B. Have the record-triggered flows fire on create or edit to update the field.
  C. Combine the two flows into one with checks to see which part of the flow needs to be run.
  D. flows into schedule flows and have them update the field.
  C. Combine the two flows into one with checks to see which part of the flow needs to be run.

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  Explanation

  Flows are tools that automate business processes by collecting data and performing actions in your org or an external system. Flows can be triggered by various events such as record creation, updates, or invocations from other processes or flows. Flows can also have decision elements that evaluate conditions and determine which path to follow in the flow. By combining the two flows into one with decision elements, the administrator can ensure that the flow runs in the correct order and updates the field on the child record after it is created by the first flow. https://help.salesforce.com/s/articleView?id=sf.flow_concepts.htmandtype=5 https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_decision.htmandtype=5