HRCI HRCI Certifications SPHR Questions & Answers

• Question 61:

  Which of the following is an action taken by the employer to stop employees from working?

  A. Calling conference

  B. Security checks

  C. Strike

  D. Lockout

  Correct Answer: D

• Question 62:

  A union philosophy statement may have all of the following except which?

  A. A description of what a union cannot do for the employees

  B. Factual statements about the disadvantages of unions in the labor/management relationship

  C. A statement of the company's desire to remain union free

  D. A promise of extended benefits if the company remains union free

  Correct Answer: D

• Question 63:

  Which of the following requires employees to act within the authority granted by the employer?

  A. Duty of diligence

  B. Due process

  C. Duty of loyalty

  D. Duty of obedience

  Correct Answer: D

• Question 64:

  Which of the following is often formed to address ongoing issues in the organization?

  A. Delegating authority

  B. Committees

  C. Task force

  D. Virtual work team

  Correct Answer: B

• Question 65:

  __________ occurs when the employer forces an employee to resign by creating a work environment that is so unpleasant.

  A. Reengineering

  B. Public policy exception

  C. Salting

  D. Constructive discharge

  Correct Answer: D

• Question 66:

  Which of the following allows employees to work the hours that enable them to take care of personal work?

  A. Flextime

  B. Telecommuting

  C. Job sharing

  D. Overtime

  Correct Answer: A

• Question 67:

  Which of the following is a legal term that describes an action that injures someone?

  A. Tort

  B. Temp-to-perm

  C. Total Quality Management (TQM)

  D. TIPS

  Correct Answer: A

• Question 68:

  Which of the following describes salting?

  A. The union hires an individual to picket the employer's business.

  B. The union hires an individual to apply for a job with an employer and begin to organize the company.

  C. The union hires an individual to publicize its reasons for targeting an employer for unionization.

  D. The union hires an individual to distribute leaflets to employees as they are leaving work at the end of the day.

  Correct Answer: B

• Question 69:

  A supervisor has called an employee in for an interview about an inventory shortage. When the supervisor begins asking questions, the employee invokes his Weingarten rights. The supervisor has the option to do which of the following?

  A. Discontinue the interview, and make the determination based on other evidence and documentation.

  B. Continue the interview while waiting for a co-worker to return from lunch.

  C. Stop the discussion while the employee calls an attorney.

  D. Stop the discussion until the shop steward is available upon return from vacation in 4 days.

  Correct Answer: A

• Question 70:

  Which of the following provides an anonymous means by which employees can provide ideas for improvements to management?

  A. Suggestion box

  B. Task force

  C. Committees

  D. Work team

  Correct Answer: A