Exam Details

  • Exam Code
    :SPHR
  • Exam Name
    :The Professional in Human Resources (SPHR)
  • Certification
    :HRCI Certifications
  • Vendor
    :HRCI
  • Total Questions
    :671 Q&As
  • Last Updated
    :May 29, 2025

HRCI HRCI Certifications SPHR Questions & Answers

  • Question 571:

    An organization has over 5,000 employees and a union has been trying to persuade the employees to join their union. Before the employees can vote in a union election, what percentage of the employee population must sign an authorization card for the union?

    A. Ten percent

    B. Thirty percent

    C. Fifty percent

    D. Eighty percent

  • Question 572:

    Mark is a contractor for the CleanSweep Chimney Company. When the CleanSweep Chimney Company has work that they can't manage they'll send Mark to the customer site to quote on the work based on their standardized fees and complete the work on their behalf. The company will pay Mark for his time. Mark, however, often tells the home owners what the CleanSweep Chimney Company will charge, but he can personally do the job for less than the CleanSweep Chimney Company. What is this an example of?

    A. Bait and switch

    B. Breach of duty of loyalty

    C. Breach of duty of diligence

    D. Breach of duty of obedience

  • Question 573:

    What is the most effective method to use when an employer wants to obtain insight into employee goals and job satisfaction and provide career counseling to those in the work group?

    A. An employee survey

    B. A skip-level interview

    C. An employee focus group

    D. A brown-bag lunch

  • Question 574:

    If a dress-code policy prohibits the use of ethnic clothing, but an employee requests an accommodation based on their religious preference, how should the employer respond?

    A. Modify the dress code unless doing so would create an undue hardship.

    B. Refuse the accommodation based on business necessity.

    C. Allow the employee to dress in ethnic clothing with sufficient advance notice.

    D. Only allow the clothing on casual dress days, when other employees are also allowed to dress outside of policy guidelines.

  • Question 575:

    Your organization is looking for methods to improve communication between the management and the employees within the company. Which one of the following methods is best described as a small but representative sampling of employees - led in a conversation by a neutral moderator about an identified topic?

    A. Pilot group

    B. Focus group

    C. Workshop

    D. Brainstorming session

  • Question 576:

    What is the difference between organizational culture and organizational climate?

    A. There is no difference; the terms may be used interchangeably.

    B. Organizational culture discusses the learning of the organization. Organizational climate discusses how well the learning happens.

    C. Organizational culture defines the values of the company. Organizational climate defines the implementation of the values.

    D. Organization climate is the sense of hostility. Organization culture is the sense of hospitality.

  • Question 577:

    All of the following reasons for termination of an employee are examples of wrongful termination except for which one?

    A. Violation of company policy

    B. Being a member of a protected class

    C. Whistleblower

    D. Filing a worker's compensation claim

  • Question 578:

    As a Senior HR Professional, you must be aware of contracts, laws, and commitments made to employees. Which of the following statements is an example of an express contract that could affect a person's employment?

    A. You'll have a job as long as we're in business.

    B. Either party, the employer or employee, can terminate the employment relationship at will.

    C. If you quit that position in our company, we'll give you this position here.

    D. You will do what I say when I say it.

  • Question 579:

    As a Senior HR Professional you should be familiar with employment laws and their effect on your company. What did the lawsuit Payne v. The Western and Atlantic Railroad Company establish?

    A. Employment at will

    B. Employers could be liable for sexual harassment of its employees

    C. Employers could be liable for the actions of its employees

    D. A company couldn't coerce an employee to commit a crime to retain employment

  • Question 580:

    What term is assigned to the barriers that women and minorities may face when trying to advance to senior levels of an organization?

    A. Societal barrier

    B. Internal structure barrier

    C. Governmental barrier

    D. Glass ceiling

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