HRCI HRCI Certifications SPHR Questions & Answers

• Question 561:

  As an HR Professional you should be familiar with OSHA forms for maintaining employee records. OSHA form 301 is used to document the incident that caused the work-related injury or illness. How long is an organization required to keep the form on record?

  A. One year from the date of the incident

  B. 90 days following the year of the incident

  C. Five years following the year of the incident

  D. Three years following the year of the incident

  Correct Answer: C

• Question 562:

  Heather's organization works with a labor union work force. Heather has heard rumors that the union has been trying to create a hot cargo agreement with a supplier. What is a hot cargo agreement?

  A. It forces suppliers to join the union.

  B. It's a threat that the union will slow down processing orders for non-union shops.

  C. It's an agreement that an employer will stop doing business with a non-union business.

  D. It's an agreement to rush orders for union-based businesses.

  Correct Answer: C

• Question 563:

  Management and union representatives are working through a collective bargaining agreement. What term is used in this process to describe arbitration that is used to resolve conflicts around contract language in the collective bargaining agreement?

  A. Decisions

  B. Interest arbitration

  C. Ad hoc arbitration

  D. Permanent arbitration

  Correct Answer: B

• Question 564:

  Which of the following union security clauses requires that all employees join the union within a grace period specified by the contract?

  A. Agency shop clause

  B. Maintenance of membership clause

  C. Union shop clause

  D. Closed shop clause

  Correct Answer: C

• Question 565:

  Which of the following occurs when employees stop working and stay in the building?

  A. Strike

  B. Lockout

  C. Wildcat strike

  D. Sit-down strike

  Correct Answer: D

• Question 566:

  Herb is the HR Professional for his organization. He is preparing to hire a new employee, Hans, to the firm. Herb has asked Hans to agree, in writing, to mandatory arbitration as part of the employment offer. What does this agreement mean?

  A. It means that Hans cannot work for competitors without the written permission of the employer.

  B. It means that Herb's firm can research Hans to determine if he's had any lawsuits.

  C. It means that Hans must file all legal complaints with the organization's attorney, before filing a lawsuit against the organization.

  D. It means that Hans and the organization must settle all disputes, if any arise, through a neutral third party rather than through a lawsuit.

  Correct Answer: D

• Question 567:

  Your organization likes to use mediation rather than lawsuits to find amicable resolutions to issues and disputes. When mediation is required, there are several steps to the process. What step of the mediation process identifies alternative solutions to the problem?

  A. Options

  B. Fact-finding

  C. Negotiating

  D. Structure

  Correct Answer: A

• Question 568:

  As an HR Professional you must recognize, and be aware of several pieces of legislation that affects your performance as an HR Professional. Which one of the following acts exempted labor unions and agricultural organizations from The Sherman Antitrust Act?

  A. The Clayton Act

  B. The Railway Labor Act

  C. The National Industrial Recovery Act

  D. The National Labor Relations Act

  Correct Answer: A

• Question 569:

  A union is performing a jurisdictional strike in front of a construction site. What is a jurisdictional strike?

  A. It is a strike through which the union seeks to pressurize an employer to assign a particular work to its members; rather than to members of other unions or to the non-union workers.

  B. It is a strike through which the union seeks to pressurize an employer to agree to the terms of a new contract although there is already an approved contract in place.

  C. It is a strike through which the union seeks to pressurize an employer to agree to the terms of a new contract because the current contract between the employer and the union has expired.

  D. It is a strike through which the union seeks to pressurize an employer to assign all work to its members, rather than to members of non-union workers.

  Correct Answer: A

• Question 570:

  Which of the following HR strategies would be most useful in dealing with a workforce that lacks accountability?

  A. Identify training needs through an assessment.

  B. Conduct a skills assessment to determine performance deficiencies.

  C. Begin to gather employee feedback through surveys and exit interviews.

  D. Follow the progressive disciplinary process.

  Correct Answer: C