HRCI HRCI Certifications SPHR Questions & Answers

• Question 501:

  There are seven stages of internal consulting that an HR Professional must be familiar with. Consider this scenario: Frances has developed an HR training plan for her organization. The plan is comprehensive, aggressive, and will provide organizational development for all levels of employees in the company. Frances is presenting her plan to her organization's management. What level of internal consulting is Fran participating in?

  A. Presenting the findings and recommendations

  B. Gaining agreement to the project plan

  C. Exploring the situation

  D. Reviewing, transitioning, and evaluating the project

  Correct Answer: B

• Question 502:

  As a HR Professional you must understand the laws and regulations, which affect employee compensation. Which of the following was the first to address sanitary working conditions?

  A. Portal-to-Portal Act

  B. Davis-Bacon Act

  C. Walsh-Healey Public Contracts Act

  D. Fair Labor Standards Act

  Correct Answer: C

• Question 503:

  Gary is an HR Professional for his organization that has several federal contracts of $100,000 or more. His organization, as required by VEVRAA, files what form by September 30 each year, which provides the details of the veterans employed by the federal contractor?

  A. must file the EEO-1 report

  B. Gary must file the VEVRAA ACT-1 report

  C. Gary Gary must file the EEO-VETS form

  D. Gary must file the VETS-100 form

  Correct Answer: D

• Question 504:

  An organization has over 5,000 employees who are members of a union. The employees, however, are no longer happy with the union's performance and they would like to decertify the union from their representation. Who will decertify the union in this instance?

  A. Management of the employees

  B. The National Labor Relations Board

  C. The union official if fifty percent of the employees sign off on the decertification

  D. The employees

  Correct Answer: B

• Question 505:

  All business organizations must use some common terminology to describe the roles and responsibilities of people and entities within the organization. What term is described as the amount of product or service the entity is able to produce with the available materials, labor, and equipment?

  A. Production

  B. Capacity

  C. Lines of business

  D. Technology

  Correct Answer: B

• Question 506:

  Which of the following refers to the process of attracting, screening, and selecting qualified people for a job at an organization?

  A. HR audit

  B. Recruitment

  C. Straight-line operation

  D. Green circle

  Correct Answer: B

• Question 507:

  What term describes a manager who makes himself visible, being present for employees, and getting out of his office to interact with employees?

  A. Active management

  B. Progressive discipline

  C. Open door policy

  D. Management by walking around

  Correct Answer: D

• Question 508:

  As a Senior HR Professional you often need to advice management on how best to communicate with employees. One approach you recommend for manager is to give employees access to decision makers to provide support, answer questions, and provide feedback. What communication model are you recommending in this instance?

  A. Open-door policy

  B. Management by walking around

  C. Brown-bag lunches

  D. Department staff meetings

  Correct Answer: A

• Question 509:

  There are four levels of evaluation according to Kirkpatrick's Theory. Which of the following is NOT one of the four levels of evaluation?

  A. Behavior

  B. Reaction

  C. Confirmation

  D. Learning

  Correct Answer: C

• Question 510:

  The ability of an employee to use multiple skill sets on the job represents which of the following job- enrichment activities?

  A. Job rotation

  B. Skill variety

  C. Task identity

  D. Task variety

  Correct Answer: B