You are a HR Professional for your organization and you're coaching Thomas on human resources practices, particularly the role of the HR Professional in strategic planning. You tell Thomas the importance of vision, mission, and values of an organization. Thomas asks what the difference is between vision and mission. Which one of the following best describes the difference between vision and mission for an organization?
A. A vision is the purpose of a company. A mission is the task the organization aims to accomplish.
B. A vision describes an organization's role, what the organization is, and what the organization wants to become. A mission describes the organization's purpose for being.
C. A vision describes the future of the organization while a mission describes the goals of the organization.
D. A vision describes the organization's role, what the organization is, and what the organization may aspire to be. A mission describes what the organization will definitely become.
Part of organizational development is a commitment to quality. What quality control tool shows categories of failures from largest to smallest in a bar chart?
A. Histogram chart
B. Control chart
C. Pareto chart
D. Fishbone diagram
Measuring staffing needs against sales volume could be done most effectively by using which of the following techniques?
A. A multiple linear regression
B. A simple linear regression
C. A simulation model
D. A ratio
During the union-organizing process, how is the bargaining unit determined?
A. By the employees during the election
B. By the union organizers
C. Jointly, by the union and the employer
D. By the National Labor Relations Board
You are the Senior HR Professional for your organization. You've just written the following statement in your company's code of conduct: the use of business resources for personal gain compromises the integrity of our company. What does this statement accomplish in the code of conduct?
A. Ethical/value statement
B. Honesty statement
C. Conduct statement
D. Gift statement
Frank is a manager in his organization and he wants his team to take charge of actions, duties, and work to be completed. Frank would like to delegate more duties to this team to show that he trusts them in their work. If Frank does this what must he also do for the team?
A. Review their work to see their performance
B. Add safeguards to the decisions to review their choices before they're enforced
C. Allow the team to act without waiting for his approval
D. Review their decisions to see their effectiveness
A statement of cash flows is a financial report that tells you which of the following?
A. Where the money used to operate the business came from
B. The financial condition of the business at a specific point in time
C. How much money is owed to the company by its customers
D. The financial results of operations over a period of time
John has made unwanted sexual advances to a female employee that he manages. The female employee has rejected the advances. John then gives a very negative review of the female's work even though she has worked well, met her objectives, and received positive reviews in the past. This is likely a case of what?
A. Hostile work environment
B. Jealousy
C. Constructive discharge
D. Quid pro quo
When an employer is charged with a discrimination complaint the EEOC can do one of four actions against the employer. Which one of the following is not one of the four EEOC actions?
A. Prosecute it
B. Dismiss it
C. Investigate it
D. Settle it
Which of the following exceptions to the Title VII of the Civil Rights Act describes a type of employment where employees are paid based on the volume of their production?
A. Professionally developed test of abilities
B. Bona fide occupational qualification
C. Piece-rate systems
D. Seniority systems
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