HRCI HRCI Certifications SPHR Questions & Answers

• Question 201:

  Which of the following are hired only at times of the year when the workload increases?

  A. Seasonal workers

  B. On-call workers

  C. Independent contractors

  D. Intern

  Correct Answer: A

• Question 202:

  Professionals, craft workers, and laborers/helpers have what in common?

  A. They are all job categories on the EEO-1 report.

  B. They are all examples of protected-class individuals.

  C. They are all examples of types of labor unions.

  D. They are all classifications for defining exempt workers.

  Correct Answer: A

• Question 203:

  As an SPHR you should be able to recognize the phases of an organization as it moves through its organizational life cycle. This helps you recognize the challenges of each phase so you may act accordingly based on where the organization may be in the life cycle. Which of the following is not one of the four phases of an organization's life cycle?

  A. Decline

  B. Abandonment

  C. Startup

  D. Growth

  Correct Answer: B

• Question 204:

  Mark made a federal complaint against what he believes was illegal activity in the workplace to a federal agency. Now Mark's employer has reduced his work hours dramatically and Mark believes it is revenge for the federal complaint he made. What term describes the type of evidence Mark must have to file another complaint against the company that has affected his employment?

  A. Ad hoc

  B. Written and compiled

  C. Pure

  D. Prima facie

  Correct Answer: D

• Question 205:

  The market your company operates within is changing and management is looking for you an SPHR for advice. They want you to identify risk that may affect the organization and take action to mitigate the identified risk events. What activity is management asking you to do?

  A. Identification of risk tolerance

  B. Risk response planning

  C. Organizational planning

  D. Enterprise risk management

  Correct Answer: D

• Question 206:

  Your organization uses the balanced scorecard to assess overall performance within the company. Which of the following is the correct definition of components in the balanced scorecard method?

  A. Financial results, competition results, key internal processes, and how people are hired and trained to achieve organizational goals

  B. Financial results, customer results, key internal processes, and how people are hired and trained to achieve organizational goals

  C. Value of stock results, customer results, key internal communications, and how people are hired and trained to achieve organizational goals

  D. Financial results, competitor results, key internal communication, and how people are hired and trained to achieve organizational goals

  Correct Answer: B

• Question 207:

  As an SPHR you know that it's important for the management to show recognition for employees that have gone above and beyond what's expected of them. For rewards and recognition to be useful, the employees must be interested in the recognition. What other factor must be true?

  A. The recognition must be monetary.

  B. The recognition must be swift.

  C. The recognition must be genuine.

  D. The recognition must be public.

  Correct Answer: C

• Question 208:

  In a self-audit of your employee's I-9 forms, several errors were found. These errors included incomplete sections, questionable documents accepted for verification, and over-documentation. Of the following corrective and prevention strategies, which should you recommend to your employer?

  A. Enrollment in E-Verify

  B. Requesting updated documents from affected employees

  C. Training for employees

  D. Recertification of all I-9 forms

  Correct Answer: A

• Question 209:

  Which of the following is not required by IRCA?

  A. That an I-9 form be completed for all new hires within 3 days of hire

  B. That employer comply with IRCA in good faith

  C. That I-9 forms be maintained for all employees

  D. That copies of documents presented for employment eligibility be maintained

  Correct Answer: D

• Question 210:

  Which of the following risk management tool or activity is not required by law?

  A. EEO-1 reporting

  B. The reporting of securities law violations

  C. Employer practice(s) prohibiting harassment

  D. Employee handbooks

  Correct Answer: D