HRCI HRCI Certifications SPHR Questions & Answers

• Question 111:

  A training session involved asking a group of participants to answer questions related to how Aflac Insurance used a duck to successfully launch its brand. This was an example of which of the following types of training?

  A. Vestibule

  B. Case study

  C. Facilitation

  D. Socratic seminar

  Correct Answer: B

• Question 112:

  Which of the following is a form of simulation training?

  A. Self study

  B. Distance learning

  C. Vestibule training

  D. Demonstration

  Correct Answer: C

• Question 113:

  Which employee growth and assessment program is characterized by performance objectives?

  A. Continuous-feedback program

  B. Management by objectives (MBO)

  C. Skills-based performance assessment

  D. Behavioral-based performance assessment

  Correct Answer: B

• Question 114:

  Which of the following should be included in a supervisory training program?

  A. Rotation through various divisions

  B. Budgeting

  C. Conflict-resolution skills

  D. Internal controls

  Correct Answer: C

• Question 115:

  Which of the following is designed to increase diversity in an organization?

  A. Technical training

  B. Diversity initiative

  C. Calling meetings

  D. Diversity training

  Correct Answer: B

• Question 116:

  Lisa is developing a new training course for company using the ADDIE approach for the seminar. Her assistant, Hans, asks what ADDIE means. Which of the following is the correct definition of ADDIE?

  A. Analysis, Development, Diversity, Implementation, Excel

  B. Aptitude, Design, Deliver, Investigate, Evaluation

  C. Analysis, Design, Development, Implementation, Evaluation

  D. Aptitude, Design, Diversity, Implementation, Evaluation

  Correct Answer: A

• Question 117:

  In which of the following situations was the HR manager incorrect in their handling of FMLA medical certification?

  A. The employer disagreed with the certification by the employee's doctor, so it paid to have the employee seen by a second provider.

  B. The employee was given 5 calendar days to provide medical certification.

  C. The employer had its own medical certification that it used, but it contained information identical to the DOL's WH-380 form.

  D. None of the above options were incorrect.

  Correct Answer: B

• Question 118:

  Which of the following is not an example of a voluntary benefit?

  A. Vision insurance

  B. Qualified pension plan

  C. Sick pay

  D. Medicare

  Correct Answer: D

• Question 119:

  Which of the following Acts remains a major influence on basic compensation issues for businesses in the United States?

  A. Walsh Healy Public Contracts Act

  B. Service Contract Act

  C. Fair Labor Standards Act

  D. Davis Bacon Act

  Correct Answer: C

• Question 120:

  Which of the following areas ensures that individuals with the required knowledge, skills, and abilities are available when needed to accomplish organization goals?

  A. Employee and Labor Relations

  B. Human Resource Development

  C. Total Rewards

  D. Risk Management

  Correct Answer: B