A project manager is made aware that there are defects in the parts provided by a supplier, which are causing delays in the testing phase. The supplier claims that all parts have been delivered as per the contract. If the defects are not fixed by the supplier within one week, the product release will be impacted.
What should the project manager do?
A. scalate this issue to senior management, as the supplier is not following the procurement contract.
B. Request a revision of the procurement contract to include specifications for the parts.
C. Request a cancellation of the procurement contract with the supplier and impose a penalty.
D. Review the procurement contract and ask the supplier to negotiate a solution.
A project manager is managing an internal project with a tight budget and schedule. While executing the project, the project manager realizes that some stakeholders are working against the success targets of the project. What should the project manager do to ensure successful project delivery? (Choose two)
A. Update the project stakeholder analysis and methods to satisfy the stakeholders' requirements.
B. Escalate the issue to the functional manager and ask for support.
C. Involve all stakeholders in the project by distributing status reports.
D. Focus on the supportive stakeholders and minimize involvement of unsupportive stakeholders.
E. Engage all stakeholders in the project including the unsupportive stakeholders.
A project manager is assigned to a dental equipment development project that is in the middle of its design phase. After reviewing the project prototype, it is identified that a couple of requirements specifications are missing.
Which action should the project manager take next?
A. Discuss with the team and build a workaround plan to immediately deliver the pending requirements specifications.
B. Ask the team to wait until they are able to update the requirements specifications.
C. Prepare a change request for the change control board (CCB) to remove the missing requirements specifications.
D. Meet with the development team to review and assess the requirements specifications.
An agile project team received an assignment to develop an industrial system that interfaces with robots. The project team does not have any previous experience performing this type of work. Team members are interested in acquiring such expertise but it may result in a project delay.
How should this situation be handled?
A. Use a robotics vendor company to develop the interfaces so the team will not be held back by a lack of expertise in this type of work.
B. Add an experienced professional to the team to reinforce knowledge sharing and help grow team expertise in the new product.
C. Create a separate team with experienced members who understand the technology and split the product backlog according to team specialization.
D. Hire a consulting company to address the robotic interface questions, when necessary, and to help avoid delays and quality issues.
At the end of a canceled project, the project manager sent surveys to all stakeholders. The survey also included templates for stakeholders to outline situations, solutions, results, and suggestions. How should the project manager use the information collected?
A. Map the lessons learned against work breakdown structure (WBS) components.
B. Archive the survey responses with project artifacts for future projects.
C. Use the information to restart the project.
D. Evaluate the information collected on areas of improvement.
A project team began working on a complex project that involves new technology as a product. The team is new to the technology and the proposed approach. Additionally, the customer is apprehensive about how the product will be received in the market.
What should the project manager do to help the team and the customer?
A. Manage the risks associated with the proposed approach.
B. Assist the team with identifying the minimum viable product (MVP) to validate assumptions.
C. Coordinate with the business unit to get detailed requirements.
D. Work closely with the marketing team on market research and product segments
A project manager is newly assigned to the second phase of an ongoing project. During the implementation, a defect occurred and no one knows how to fix it, as the former engineering team has moved to another project. The customer warns that previously, this defect negatively affected the project schedule.
What should the project manager do first?
A. Update the risk management plan.
B. Extend the timeline of the project.
C. Check the organizational process assets (OPAs).
D. Acquire knowledgeable resources.
A complex project is in the execution phase. A key stakeholder who is new to the project has not been approving project deliverables, which could impact the overall progress. What should the project manager do next?
A. Capture this in the issue log and escalate it to the project sponsor.
B. Meet with the stakeholder to understand what is causing the delays.
C. Facilitate a brainstorming session to find potential workarounds.
D. Discuss the need to influence this stakeholder with the sponsor.
A key customer stakeholder asks the project team to include new tasks in the backlog and begin analyzing new requests. The customer expects results as soon as possible and pressures the team to attend noncritical meetings. The team is frustrated by this situation.
How should the project manager approach this situation?
A. Understand the customer's perspective and provide mentoring on agile mindsets.
B. Call for an internal team retrospective and create an improvement action plan.
C. Ask the customer to work with the product owner to prioritize all requests.
D. Work with the team to receive customer directions and improve the process.
A company's project management office (PMO) has started to implement iterative tools. The project manager is starting a new project and has identified an opportunity to use the new tools. There is disagreement among stakeholders about the use of the adaptive tool.
What should the project manager do first?
A. Investigate the reasons for the disagreement to understand the gap among the stakeholders and search for consensus.
B. Discuss the situation with the stakeholders to evaluate other adaptive tools for the project.
C. Schedule training sessions for the stakeholders on the benefits of the adaptive tools.
D. Update the risk register and escalate the disagreement to the project sponsor and distribute the status to the team.
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