A project manager has just taken over a project that is in the requirements gathering phase. A stakeholder indicates that they have not received any progress updates even though reports have been sent on a weekly basis. What should the project manager do to ensure all stakeholders are receiving proper information about the project?
A. Hold a steering committee meeting with all stakeholders to provide a comprehensive update on the project progress.
B. Create daily progress reports and send them to all stakeholders.
C. Include stakeholders in the weekly status meetings with the team.
D. Assess all of the project stakeholders and document their preferred communication method and frequency.
In a highly politicized organizational environment, the stakeholders are driven by their own operational or business goals, which results in conflicting interests regarding the project. What should the project manager do to steer the stakeholders toward the collective project goal?
A. Anticipate, alert, and follow the risk management process.
B. Detect, track, and follow the issue management process.
C. Promote, inspire, and follow the stakeholder engagement process.
D. Discuss, educate, and follow the communications management process.
A human resources (HR) cost report was disclosed, by error, to all members of the project team. This situation generated a conflict between the team members about differences in their salaries. What should the project manager have done to avoid this situation?
A. Ensured reports with significant information were not included in the communications management plan
B. Defined the appropriate recipients for the report in the communications management plan
C. Included noncompliance punishment measures in the communications management plan
D. Validated the information and the appropriate recipients per the communications management plan
A project manager is working on a time and materials (TandM) project using a hybrid approach. The milestones and outcomes are defined for the first 6 months with incremental releases every month. After the first 2 months, the client communicates their dissatisfaction with the results and asks to change the course of the project. The project manager held a face-to-face meeting with the client and now has a better understanding of the newly desired milestones and outcomes.
What should the project manager do first?
A. Forward the client's request to management as a change request to get formal approval.
B. Document the information in the meeting minutes and share it with the project stakeholders.
C. Draft a contract change with the desired scope changes and send it to the client for approval.
D. Finish the current monthly release as it was planned and replan for the future months.
A project manager is leading a cross-organizational project that is replacing a platform on which various solutions used by 15 business units were built. The project is part of a large program of work, and some of the resources are shared with other projects outside of the program initiated by the respective business units.
Which stakeholders should the project manager consult with first to manage interdependencies?
A. Project sponsors
B. Other project managers
C. Business unit managers
D. Program managers
A project manager works in an organization that embraces using different project approaches. The project manager's current project uses a predictive approach with clear requirements. A few months following the kickoff, the project manager notices that the virtual development teams are not communicating enough, and coordination is becoming an issue. The teams are not aligned on the tasks being done or the current impediments.
What should the project manager do?
A. Ask the members to be more proactive and share ideas with each other.
B. Set up a daily virtual meeting with the development team.
C. Plan a monthly virtual meeting to align and to review the plans.
D. Review the issue with the project sponsor and ask for support.
Due to unforeseen circumstances, a contractor was unable to mobilize the project team, which was necessary to conduct face-to-face meetings and discussions. Virtual meetings were subsequently put in place, but the local project team and end users now face a communication gap that is causing the team's low performance.
What should the project manager do?
A. Ask the contractor to solve this problem because this is a contractual obligation.
B. Terminate the contract and initiate a new one with a local contractor.
C. Implement key performance indicators (KPIs) and convince the contractor to engage the team.
D. Reassess continually to remove blockers for the team.
An iteration is almost finished, but the team is struggling to complete the stories that require more time. What should the project manager do first?
A. Meet with the project team to develop a proper resolution to the issue.
B. Update the project artifacts to reflect the new deadlines reported.
C. Request approval from the project sponsor to add more resources,
D. Prepare documentation to explain the issue and communicate accordingly.
In an agile project, the learn planned to complete 40 story points in an iteration, but only completed 30 story points. What is the schedule performance index (SPI)?
A. 30/40
B. 40/70
C. 30/70
D. 40/30
A project manager is reviewing the lessons learned for an historical project. The review identifies that the client's engineer was adamant that they review all changes, even those not identified in the contract. How should the project manager deal with this when planning the project?
A. Ensure the change management plan highlights this requirement to prevent future issues.
B. Update the project charter with this information regarding change management.
C. Update the project risk register to identify this risk and describe how to mitigate the issue.
D. Talk with the client to ensure they are aware of the change management procedure.
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