During the execution of a project to develop a prototype, the customer asks the project manager to stop the prototype line and purge a specific component based on recent reliability tests that have deemed the component to be deficient. The project manager checked the quality management plan and there is no reference to this component.
What should the project manager do next?
A. Inform the project sponsor of the situation and wait for the sponsor to provide further directions.
B. Call a technical meeting with the customer to agree on a specification for the component and document it in the quality management plan.
C. Submit a change request to proceed with the replacement of the component and wait for further customer instructions.
D. Keep running the manufacturing line because there are no quality specifications for this component.
During the development of a project in a dynamic market environment, new unforeseen legal requirements have come into effect. The project manager is not sure if some of the project deliverables will be fully compliant with the new requirements.
What should the project manager do?
A. Stop the project until someone in the organization can identify all the new requirements and how they impact the project.
B. Request the project management office (PMO) to assign a dedicated resource to monitor the external environment to enable more reaction time.
C. Agree with the project team that the new requirements will be applied to the next project, not the one already under development.
D. Evaluate the consequences of noncompliance with relevant stakeholders and update the risk register with agreed actions.
An insurance company is planning to make a big change to its core application. The project manager realizes there is resistance to change from the sales agents since they are accustomed to taking orders manually and entering them in the system at the end of the day. With the new change, they will use point-of-sale devices to take orders online.
What should the project manager do to get commitment from the sales agents?
A. Use a business case to model a sales pitch and gain consensus from the sponsors.
B. Request help from the project sponsor to get support from the sales agents.
C. Escalate the issue to senior management to gain team buy-in.
D. Explain the change benefits to the sales agents' manager to get their support.
Halfway through project execution, stakeholders ask for equipment that was expected to be procured. The project manager explains that the equipment was purchased, but differs from what the stakeholders are currently asking for. This is because the initial requirements were changed during a previous meeting.
What should the project manager have done to avoid this situation?
A. Ensured that communications were sent to all stakeholders when requirements change
B. Ensured procurement contracts were able be canceled when situations like this arise
C. Ensured project requirements were validated and communicated with the procurement team
D. Ensured changing stakeholder needs and requests were properly monitored
During project planning, a development team is assigned an agreed-upon work package to determine the appropriate pattern for integrating a new service with a legacy system. The lead developer has requested a meeting with the project manager and Is looking for direction as to which technology to select.
How should the project manager help guide the lead developer?
A. Advise the lead developer and team to consult with the project architect and for their development team leader.
B. Reassign this work package to another area given the lead developer's concerns.
C. Direct the lead developer to conduct a weighted evaluation of all products and solutions.
D. Listen to the concerns and suggest that the lead developer and the team be empowered to recommend the best approach.
In an agile project, some stakeholders are asking to have a meeting with the team every 2 weeks in order to understand project progress. What should the project lead do next?
A. Invite the stakeholders to the retrospective meetings.
B. Invite the stakeholders to the sprint review meetings.
C. Hold a meeting every 2 weeks with the stakeholders.
D. Negotiate by sending an informative email to stakeholders.
A project manager is reviewing the status of a large project with team members in different countries. Through the status review, the project manager notices that one team is consistently behind schedule and their work often needs to be corrected.
What should the project manager do to improve the quality of this team's work?
A. Evaluate the issue with the team to determine if they have the necessary skills to perform assignments.
B. Review the issue with the project sponsor and work to reduce the scope for that team.
C. Guide all team members and bring in external consultants to complete the work.
D. Ask a local subject matter expert (SME) to assist the team in reviewing the project requirements.
During the execution phase of a project, a project manager notices that the project team is not motivated and performance is decreasing. The decision is made to invest in financial rewards for all of the Key team members. After the rewards are distributed, the team is still underperforming.
What should the project manager have done to avoid this situation?
A. Determined the appropriate type of incentive for key team members
B. Conducted frequent monitoring on key team members' performance during project execution
C. Distributed the monetary incentive according to the team members' individual performance
D. identified the underperforming team members and asked the human resources (HR) department to replace them
Just as a team reaches a mutual consensus on a preferred design, a stakeholder submits a request to add new features that enhance the company's competitive advantage. What should the project manager do?
A. Reject all requested changes and bypass the company's change control process.
B. Encourage the project team to add premium features to impress the client.
C. Start the process to include the new features of the product on the next iteration.
D. Allow all requested changes and bypass the company's change control process.
A project manager is leading a multiyear project that involves internal and external stakeholders. As the project manager begins to gather requirements, additional business stakeholders express interest in being involved.
Which three actions should the project manager take to ensure proper stakeholder involvement? (Choose three)
A. Prioritize stakeholders based on the project phase and need.
B. Develop a stakeholder impact/influence matrix to determine the level of engagement
C. Perform a stakeholder assessment to align with the project objectives.
D. Include all stakeholders in the stakeholder engagement plan and provide the same level of communication.
E. Classify and rank stakeholders based on their positions in the organization.
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