A project is successfully delivering its product outcomes, and the customer satisfaction rating is high. However, during an internal audit, it is discovered that certain essential process documents and approvals are missing, and the project is evaluated as being noncompliant.
What should the project manager do next?
A. Review the latest project management standards with the project management office (PMO) and make changes to the quality management plan.
B. Perform quality assurance to review the processes against the quality management plan and identify gaps.
C. Review and update the project document repository with the missing documents and approvals.
D. Change the quality management processes to align with the project objective.
A project team member identified a defect in the initial solution design for a project. The stakeholders are not sure whether to deploy the system or not. What should the project manager do?
A. Propose a solution redesign for the project.
B. Perform risk analysis against the issue.
C. Revise the project's quality control measurements.
D. Develop a mitigation based on the solution design.
A project team was established for a community impacted by oil and gas exploration activities. The team is required to interact with several external stakeholders. The local council authority has requested a meeting with the project team to discuss the impact of the project on the community. The project manager was not available at the time of the meeting, and the team was in disagreement regarding who should attend the meeting.
What should the project manager have done to prevent this conflict?
A. Provided copies of the stakeholder engagement plan to all team members.
B. Defined the roles and responsibilities of the team members.
C. Updated the communications management plan.
D. Established ground rules for the team
A project manager joins a startup and discovers that the chief technology officer (CTO) encourages the team to overlook some procedures in the interest of speed. What should the project manager do to ensure that all the procedures are followed in the future?
A. Develop new procedures that are easy for the team to follow.
B. Escalate the issue to the CEO and the board members.
C. Instruct the team that the procedures should always be followed.
D. Initiate a review of the procedures with the CTO and the team.
In a construction project for a new building, the project manager decides to apply agile principles for the building foundation phase. While evaluating the project schedule with the team, the project manager believes that the estimates are inaccurate.
How should the project manager address this issue?
A. Create a product backlog
B. Perform sprint reviews with the team
C. Assess the previous project velocity
D. Reduce the story size by splitting stories
A project sponsor receives project information and updates in a timely manner, but the sponsor is concerned because key information is missing in the reports. What should the project manager do?
A. Review the communication needs of key stakeholders.
B. Confirm that the project information is understood and feedback is received.
C. Determine communication methods, frequency, and level of detail.
D. Provide all project information to the stakeholder.
A project manager decided to incorporate the latest technological advancement with the client's devices at no additional cost to the project. Upon completion and submission of the project deliverables, the client rejected the devices, despite having the latest features.
What should the project manager have done?
A. Incorporated the change within the scope of the project
B. Reviewed the quality inspections
C. Complied with the customer specifications
D. Documented the technical reviews with the new change
A team has been working together for several months and has successfully delivered work. A new team member has joined the team but is having difficulty contributing. What should the project manager do to help the new team member integrate effectively?
A. Give the new team member time to contribute until they ask for help and support.
B. Assign the new team member tasks so that the team member knows on what to focus.
C. Approach the team member to identify any issues and then plan a resolution accordingly.
D. Review the project with the team member to ensure the project scope is understood
A project manager is appointed for the deployment of a new solution. The solution will be integrated into the environment by a third-party vendor. This vendor just announced a delay in delivering a key component, which will impact the project schedule.
What should the project manager do?
A. Ensure that relevant stakeholders and expectations are identified and assess the component delay.
B. Perform a detailed analysis of the release content for each component of the solution.
C. Propose a new design of the solution to replace the external component with an internal one.
D. Ask for expedited delivery of the component to mitigate the risk of schedule delays.
During a project status update by the project management office (PMO), the CEO is concerned that the status of all projects suddenly changed from green to red, without warning. Upper management is used to reading traditional reports related to progress and cost, and they want to continue viewing this information.
How should the PMO implement a better way to report the project's health?
A. Perform a root cause analysis (RCA) to find out why the status of projects is deteriorating so fast.
B. Explore reporting the earned value (EV) key performance indicators (KPls) using agile progress as an input.
C. Ask the project managers to report on their projects using a Kanban board format.
D. Request the program managers to be more accurate when presenting status reports.
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