A new team member is hired and the training is taking longer than expected. This impacts the overall project performance. What immediate action should the project manager take to improve the situation?
A. Communicate this issue to the human resources department.
B. Provide additional training to the new hire.
C. Increase team cohesiveness by sharing information and experiences openly.
D. Update the issue log and define the mitigation strategy.
Experienced team members assigned to a critical project are also supporting several other projects and this is delaying the critical project. If this critical project is not delivered, the company could receive a fine from the government. What should the project manager do?
A. Discuss the issue with the project sponsor.
B. Review the resources required for the tasks on the critical path.
C. Review and update the risk management plan.
D. Allocate resources to develop the competencies of the other team members
At the closing phase of the project the project manager sends the completion reports to the client as a formal written document, indicating that the contract has been completed. The client refuses to approve the document since the defect rate is 0.1%. The project manager insists that it is an acceptable rate as the standard defect rate of the industry is 0.15%.
What should have been done to avoid this situation?
A. The acceptance criteria should have been properly defined in the contract
B. The client requirements should have been clearly defined in the contract
C. The Manage Quality process should have been appropriately conducted
D. The project manager should have reviewed the standard industry defect rate
During a regular review, the project manager of an agile project realizes that a key stakeholder is missing critical information about some features being developed. In order to improve communications and reduce the risk of deploying the wrong features, what should the project manager do?
A. Assess the stakeholder's needs and communication style and propose a tailored approach with regular status reports and progress meetings.
B. Invite the stakeholder to the regular "show and tell" sessions so the stakeholder is aware of project progress and feedback can be gathered.
C. Conduct stakeholder remapping, evaluate stakeholders by their level of influence and interest on the project, and communicate accordingly.
D. Include the stakeholder on regular project communications so that decisions can be followed up closely.
A project manager recently joined the company. At the interview, the project manager demonstrated experience with agile delivery, and the project management office (PMO) manager asked for assistance in implementing agile. What should the project manager do to initiate the adoption of agile within the company?
A. Organize agile workshops with the developers and testers to gain their support in using agile approaches for their projects.
B. Request that all the project managers and business managers receive training in the agile framework used previously by the project manager.
C. Advise the PMO manager to continue with the company's current predictive approaches until all the projects in execution are closed.
D. Assess the organization's culture to determine if agile can be used in project delivery and determine the practices to be used.
During the execution phase, the project manager discovered that the deliverables are not meeting the quality specifications requested by the main stakeholder. This has caused the schedule performance index (SPI) to deteriorate from 0.98 to
0.72 and the cost performance index (CPI) from 1.5 to 1.1.
What action should the project manager take to mitigate the issue of the deliverables being rejected during the next iteration?
A. Submit a change request to prioritize resolutions for the quality issue to minimize the impact on the rest of the deliverables.
B. Reinforce the definition of done (DoD) during sprint planning so that the team has a common understanding of expectations.
C. Assure that the product backlog is properly prioritized to avoid dependencies that cause rejection.
D. Create a dedicated sprint to complete all of the pending specifications from previous sprints.
A software system is being built for a company. Once the system is in production, the team would like to collect usage data to evaluate the delivered value. Which evaluation practice should the project lead use to obtain accurate usage data?
A. Send out a questionnaire to all users regarding the most useful features.
B. Embed a feedback form into the system for users to respond.
C. Interview a sampling of users to obtain the usage data.
D. Build the functionality in the software to collect the operational usage data.
A project needs to be outlined as a phased approach for multiple product lines with a review gate at the end of each phase. To ensure consistency for this hybrid delivery, what should the project manager do?
A. Ask subject matter experts (SMEs) to provide a detailed plan for each phase.
B. Commit to a detailed global plan from the initiation phase.
C. Get agreement from stakeholders on high-level deliverables and requirements.
D. Request the project management office (PMO) to review the initial plan
A project manager is transferred to another country to perform a project within their organization.
What should the project manager do first to ensure collaboration within the team for a successful delivery?
A. Determine a leadership style that is suitable for that location.
B. Check if resources from headquarters can also be assigned to the project.
C. Mentor the team members to perform project management.
D. Assign a local resource to manage communication with the team.
A project manager is managing the scope of the project and creating a work breakdown structure (WBS) with the team members. How should the project manager organize the WBS?
A. Cost oriented
B. Deliverable oriented
C. Customer oriented
D. Team oriented
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