A key stakeholder has recently started in a company and has been assigned to a hybrid project. Although very experienced in their domain, the stakeholder has only been exposed to predictive project approaches. What should the project manager do?
A. Inform the stakeholder that they must level their knowledge with other stakeholders.
B. Update the risk register with the potential impact and apprise the steering committee.
C. Inform the project management office (PMO) that the team will use a predictive approach for this project.
D. Allocate time to mentor the stakeholder in the selected project approach.
A few virtual team members are located in a region that generally has good internet connectivity. However, they frequently experience connectivity issues joining team calls during the day. What should the project manager do?
A. Procure tools that consume less bandwidth for internet calls.
B. Record the meeting to share with the team members who were unable to join.
C. Ask the team members to use chat tools as an alternative to calls.
D. Determine what the problem is and develop an action plan.
A new systems project requires feedback from the accounting manager at the beginning of solution discussions and before meeting with other functional managers. The project manager knows the accounting manager will not be available until a few days before the deadline for the solution document.
What should the project manager do to avoid a delay in the project?
A. Ask the accounting manager to delegate a team member who can support the project.
B. Wait for the accounting manager to be available while identifying subsequent tasks that can be compressed.
C. Request that the sponsor direct the accounting manager's supervisor to provide a replacement resource.
D. Begin discussions with other functional managers and meet with the accounting manager later.
A project requires the installation of a call center to support operations. It is estimated that the call center will need 100 people working on weekdays from 8:00 a.m. to 5:00 p.m. and weekends from 8:00 a.m. to 12:00 p.m. What should the project manager do?
A. Implement the call center with internal staff to ensure the work is performed according to the company's culture.
B. Work with 50% of the people internally and contract the other 50% to an outside company.
C. Delegate the analysis to the human resources (HR) department in order to organize the call center operations.
D. Conduct an alternative analysis to decide whether to hire people directly or contract with a company to do the job.
A product team is comprised of consultants and staff members. Most of the team members agree on risks and the defined risk actions. One consultant discovers a new risk and communicates it directly to management. What should the project manager do?
A. Reject the risk because the team is not in agreement on escalating it.
B. Include the risk in the risk assessment and evaluate it with the team.
C. Accept the risk and immediately enter the risk into the risk register.
D. Discuss with the consultant to understand why the risk was escalated.
A company is transitioning its projects from a predictive to an iterative approach. The project team is complaining because they are unsure of what needs to be done due to the product owner's changes to features that have already been developed since the beginning of the project.
How should the project manager handle this situation?
A. Ask the product owner to create a new entry in the risk management plan regarding likelihood and imped.
B. Review the backlogs from similar projects and understand how change requests were implemented.
C. Ask the product owner to follow the change request process to formalize new requirements.
D. Make sure that the product and sprint backlogs have the required level of documentation and both are visible to the team.
The project management office (PMO) has recently adopted some agile practices. During an iteration, a key stakeholder in the business is concerned with the benefits management plan in the project document repository and mentions that some benefits have not been updated.
What should the project manager do first?
A. Update the risk register in order to add the issue.
B. Review the issue log regarding the concern.
C. Revise the benefits management plan.
D. Assess the repository to check for inconsistencies.
A project manager is involved with a project to remodel a long-used product. There are no proper records for the original design and execution of the original product. The stakeholders doubt that the remodel can be accomplished without this information and are hesitant to provide support for the project.
What should the project manager do?
A. Acknowledge the stakeholders' concerns with open dialogues and realign the project with stakeholder requirements and past lessons learned.
B. Solicit a larger reserve for cost and time and manage the stakeholders' expectations.
C. Create a plan to inform stakeholders on the progress so they are able to see that the project can succeed.
D. Share the threats of not updating old solutions and ask stakeholders to be patient with any inconveniences.
A supplier, who was tasked with providing an important component for a project, is unable to deliver the materials due to a large-scale labor problem. What document should the project manager use to update the details and communicate to relevant stakeholders?
A. Risk register
B. Project schedule
C. Change request
D. Issue log
A project manager is working with the team to deliver a project in a company that uses different delivery methods. The project manager is concerned about the communication channels currently suggested by the project management office (PMO) because some information is taking too much time to reach the team members, causing negative consequences for delivery.
How should the project manager avoid this situation in the future?
A. Use the same methods until the end of the current delivery and suggest new ones during the retrospective.
B. Refer to the policies and frameworks used at the company enterprise level and inform the project team members.
C. Tell the sponsor that the project manager will use their own communication model to ensure on-time delivery.
D. Agree with the project team on a suitable collaboration and make sure information is shared at all times.
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