Which Team role type is the accountable role type for the Deliver Phase?
A. Program manager
B. Product manager
C. Test manager
D. Solution manager
Which Management Review (MR) concludes deployment?
A. The Deployment Complete Milestone
B. The Project Plan Approved MR
C. The Portfolio MR
D. The Release Readiness Review
What is bottom-up scheduling?
A. Team members representing each role generate time estimates and schedules for deliverables. Each team schedule is integrated into aTeam members representing each role generate time estimates and schedules for deliverables. Each team? schedule is integrated into amaster project schedule.
B. The program manager estimates the time required for each team member to complete his or her tasks, and then validates those estimates withthe team members.
C. The program manager builds a master project schedule based on industry standards for each task.
D. The solution manager estimates the time required for each team member to complete his or her tasks, and then validates those estimates withthe team members.
Is the Portfolio Management Review focused on understanding the state of supply and demand for IT services and directing investments to make sure that the business value of IT is realized?
A. Yes
B. No
Which SMF has a goal to take remedial actions that minimize the impact of service incidents and system events?
A. Customer Service
B. Incident Management
C. Service Desk
D. Service Monitoring and Control
Which SMF is found in the Operate phase of the IT service lifecycle?
A. Envision
B. Service Monitoring and Control
C. Service Desk
D. Team
How is the Team Focus in the Manage layer integrated with the Operate phase?
A. It manages resources.
B. It incorporates operations and support accountabilities.
C. It addresses procedures and work instructions.
D. It sets principles for organizing support and operations work.
Ensuring constant coverage in operations is a key principle in what Manage Layer SMF?
A. Governance, Risk, and Compliance SMF
B. Team SMF
C. Operations SMF
D. Change and Configuration SMF
One of the SMFs in the Manage Layer is called the RC SMF?One of the SMFs in the Manage Layer is called the ?RC SMF? What does the C stand for?
A. Change
B. Compliance
C. Configuration
D. Control
What is the correct order for the five SMFs found in the Deliver Phase?
A. Project Planning, Envision, Build, Deploy, Stabilize
B. Envision, Project Planning, Build, Stabilize, Deploy
C. Envision, Build, Project Planning, Deploy, Stabilize
D. Envision, Project Planning, Stabilize, Build, Deploy
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