The system of concepts and methods that improve decision making by using fact-based support systems is called
A. Business process management (BPM).
B. Content management (CM).
C. Business intelligence (Bi).
D. Decision tree (DT).
What component within an enterprise search engine digests Web pages and information received from databases and file directories in order to extract pertinent metadata and text?
A. Indexer
B. Document processor
C. Crawler
D. Content categorizer
Best practice for managing email is to
A. Keep email indefinitely to avoid spoliation.
B. Keep only those emails that are needed, for as long as they are needed.
C. Delete email on a regimented schedule.
D. Allow employees to manage their own email as they choose.
What would most likely factor into successful implementation of a business intelligence project?
A. Federated search
B. Standard taxonomies
C. Accurate reports
D. Clean data
Advantages of using open-source software include (Choose 2)
A. A consistent and reliable software road map.
B. The ability to make changes to the code,
C. The absence of a software license,
D. The low cost of acquiring the software.
A. Blog
B. Email
C. Wiki
D. Microblogging
Which of the following are potential benefits included in a business case for a workflow solution? (Choose 3)
A. Improved customer service
B. Operational cost reduction
C. End user adoption
D. Compliance and risk reduction
E. Implementation cost reduction
F. Better documentation
The goal of data modeling is to (Choose 2)
A. Create a common data dictionary.
B. Establish freeform data tagging.
C. Increase the number of data sets.
D. Reduce data duplication.
Which of the following are examples of records disposition? (Choose 2)
A. Physical destruction or deletion
B. Reassignment of metadata identifiers
C. Transfer to an off-site storage facility
D. Data analytics and mining
What are responsible electronic data archiving practices? (Choose 2)
A. Quickly moving new information from the hard drive to offline magnetic tape storage
B. Using magnetic tapes, optical disks, or other removable media for offline storage
C. Preserving data permanently in offline storage
D. Referencing the records retention schedule
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