A strategy to communicate change to an organization's information management systems or processes should (Choose 2)
A. Identify and segment audience groups.
B. Select preferred senders of the communication.
C. Send the same message to everyone.
D. Define one channel for communication.
Processes for ensuring successful execution or implementation of a project plan include (Choose 2)
A. Handoff of contract administration duties as soon as providers have been selected.
B. Quality assurance testing to evaluate overall project performance on a regular basis.
C. Ensure project is planned and audited by a neutral third party,
D. Proposal, bid, offer, or quote solicitation and selection as appropriate.
A finclability strategy can improve access to content by (Choose 3)
A. Expecting the end user to take responsibility for better searching,
B. Emphasizing precision as opposed to recall in search results,
C. Updating search tools with more advanced user interfaces,
D. Organizing content with tools like taxonomies and ontologies.
E. Deploying separate search solutions for different content types.
F. Dynamically offering new content in response to user behavior.
The business requirements for a new Web Content Management A. Configuration B. Customization C. Extension D. Integration
Primary benefits of cloud computing include which of the following? (Choose 2)
A. Agile development
B. Resource pooling
C. Global connectivity
D. Rapid elasticity
Instant messaging (IM) systems are sometimes more effective than email because
A. IM systems cannot be used to transmit computer worms or viruses.
B. Conversations conducted on IM systems are not considered records.
C. IM enables instant, real-time communication among multiple users.
D. IM's encryption features prevent users from disclosing confidential information.
Digital Rights Management (DRM) benefits an organization by
A. Providing a platform that manages encryption.
B. Extending compliance policies to content beyond managed environments.
C. Identifying misuse of proprietary Web-based information.
D. Supporting desktop documents, email. HTML, and Web applications.
A. They extend enterprise applications by providing links between key processes and transactional information.
B. They create a work environment in which teams can circulate ideas, experience, and knowledge.
C. They link processes and individuals across the enterprise as well as across organizational boundaries.
D. They provide a mechanism by which to exchange information across geographic and temporal boundaries.
Knowledge Management should be seen as a (n) (Choose 2)
A. Ongoing practice.
B. Emerging market.
C. Toolset.
D. Discipline.
Organizations seeking to monitor and assure compliance of email management practices should
A. Let employees track their own email activity.
B. Delete all emails periodically.
C. Maintain audit trails and audit records.
D. Limit email use.
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