IASSC IASSC Certifications ICYB Questions & Answers

• Question 131:

  Cycle Time, Defects, Scrap Cost and Safety are examples of business metrics or commonly referred to as which of the following?

  A. Defects per Unit

  B. Key Performance Indicators

  C. Impediments to Flow

  D. Hidden Costs

  Correct Answer: B

• Question 132:

  The Value Chain in an organization is the sum total of all the processes which occur in the business to take inputs and turn them into customer desired outputs.

  A. True

  B. False

  Correct Answer: A

• Question 133:

  As a Belt created a Process Map he realized there were multiple departments involved in this process so he added a feature to the map called ______________.

  A. Passing Lanes

  B. Swim Lanes

  C. Department Dividers

  D. Responsibility Paths

  Correct Answer: B

• Question 134:

  As we conceive and define a LSS project one of the overriding things we hope to accomplish is to reduce the _____________________.

  A. Work force

  B. Number of process steps

  C. Inventory

  D. Cost of Poor Quality

  Correct Answer: D

• Question 135:

  The following Business Case is constructed properly.

  “During most of 2008 Division 16 experienced a 4.2% product return rate versus a target of nearly no

  returns. This costs the company a whole bunch of money.

  A. True

  B. False

  Correct Answer: B

• Question 136:

  The essence of Lean is to concentrate effort on ____________________ while improving process flow to achieve speed and agility at lower cost.

  A. Defect removal

  B. Removing waste

  C. Overtime reduction

  D. Rework reduction

  Correct Answer: B

• Question 137:

  When we create a Process Map and want to depict an action step in the process we would use the ____________ symbol.

  A. Diamond

  B. Circle

  C. Ellipse

  D. Rectangle

  Correct Answer: D

• Question 138:

  A Belt has determined that the loan application does not need to be reviewed by accounting thereby improving the number of applications a loan processer can handle. According to Cost of Poor Quality (COPQ) definitions RTY improvement would be considered _______________.

  A. Downsizing savings

  B. Hard savings

  C. Soft savings

  D. Median savings

  Correct Answer: B

• Question 139:

  Which of the following is a method of expressing the concept that the outputs of a process are a function of all the inputs to the process?

  A. Y = f(Xn)

  B. RTY > 90%

  C. Yield = Effort

  D. Flow = Demand

  Correct Answer: A

• Question 140:

  Al bought a handheld GPS from his local electronics store. When he entered an address it would not function. For the manufacturer of the GPS this would be categorized as what type of cost?

  A. Internal Failure Cost

  B. Prevention Cost

  C. External Failure Cost

  D. Appraisal Cost

  Correct Answer: C