Which Element of Waste best describes "the unnecessary movement of materials and goods"?
A. Overprocessing
B. Inventory
C. Motion
D. Conveyance
Calculate the Rolled Throughput Yield of this process using this data. DatA. unit input: 1450, unit output:
1390, defects repaireD. 320, scrap: 60
A. 71.33%
B. 72.66%
C. 73.79%
D. 77.93%
"A calculated time frame that matches customer demand" is a definition of what Lean Principles term?
A. Value Stream
B. Kaizen event
C. Takt time
D. Kanban
As a means of measuring the effects on other areas of a process as a result of changes in the primary metric we also define and track ________________.
A. Parallel process metrics
B. Secondary metrics
C. Tertiary metrics
D. Industry standards
When one speaks of 20% of something contributing 80% of the affect they are referring to what is known as the _________________.
A. Shewhart Example
B. Pareto Principle
C. Balance Equation
D. Connection Principle
Using this data calculate the percentage of DPU.
A. 2.74
B. 3.23
C. 4.56
D. 5.93
Cost of Poor Quality (COPQ) can be classified as Visible Costs and Hidden Costs. All these items are Hidden Cost except __________________.
A. Lost Customer Loyalty
B. Returns
C. Time Value of Money
D. Late Delivery
Which of these are examples of business metrics or Key Performance Indicators commonly referred to as KPI's?
A. Cycle Time
B. Defects
C. No. of Units Reworked
D. Labor Hours
E. All of these answers are correct
Customers make their decisions based on Features, Integrity (of the seller) Delivery and ___________?
A. Color
B. Expense
C. Season
D. None
The Hardware Store ordered ten lawn mower from the manufacturer and just before shipping the manufacturer found one to have a motor that wouldn't start. For the manufacturer this would be categorized as what type of cost?
A. Internal Failure Costs
B. External Failure Costs
C. Prevention Costs
D. Appraisal Costs
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