Who developed the 5Whys method?
A. Sakichi Toyoda
B. Kaoru Ishikawa
C. Shigeo Shingo
D. Philip Crosby
Which of the following is not considered as an activity that is part of the ‘business process management
Which of the following is not a component of Garvin's five definitions of quality?
A. Product based definition
B. Process based definition
C. Manufacturing based definition
D. Value based definition
Who among the following can be regarded as ‘external stakeholders
Which of the following activities comes under the ‘design
Who is the first recipient of the Deming Prize for individuals?
A. Philip Crosby
B. Deming
C. Motosaburo Masuyama
D. None of the above
Which of the following non parametric tests is appropriate for testing the equality of population medians for two or more population?
A. Mann-Whitney test
B. Kruskal-Wallis test
C. Friedman test
D. Runs test
Internal audit is performed by:
A. Audit professionals within the company
B. Audit professionals from an outside auditing company
C. Independent staff employed by an auditing firm
D. Professionals employed by a government agency
Identify the two methods that Minitab offers in performing Gauge RandR analysis.
A. ANOVA method and X-bar and R method
B. Crossed and nested method
C. Variable and standard method
D. Production and distribution method
From the information given below, identify the failure mode, which has the highest risk involved.
A. Failure mode 1
B. Failure mode 2
C. Failure mode 3
D. Failure mode 4
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