IASSC IASSC Certifications ICBB Questions & Answers

• Question 91:

  Which of the following can not be a service quality dimension?

  A. Aesthetics

  B. Reliability

  C. Courtesy

  D. Accuracy

  Correct Answer: A

• Question 92:

  One of the symbols used in the process maps is given below. What does this indicate?

  

  A. A process step or an action taken

  B. The start or stop of a process map is also used to depict if the process map continues in another page

  C. The direction of flow in a process map

  D. A decision step, i.e., different possible alternatives depending on the inputs to this step

  Correct Answer: D

• Question 93:

  Which of the following can be identified as a constraint in using the Latin square designs?

  A. The Latin square designs require the rows, columns, and treatments to be unequal in number

  B. The Latin square designs require the rows, columns, and treatments to be equal in number

  C. The Latin square designs require the row and column factors to have as many interactions as possible

  D. None of the above

  Correct Answer: B

• Question 94:

  ________________________ chart is used to count data (defects) with variable sub groups.

  A. np chart

  B. u chart

  C. X-bar and S chart

  D. c chart

  Correct Answer: C

• Question 95:

  Which of the following is not a disadvantage of the 5 Whys?

  A. The 5 Whys can be subjective

  B. If the investigators do not possess enough skill and knowledge on the topic, they cannot find the causes of the problem

  C. The 5 Whys cannot be easily learnt and applied as it requires no statistical analysis

  D. The 5 Whys help to identify only one root cause of a problem

  Correct Answer: C

• Question 96:

  Based on the data given below, which of the following control charts would you like to use to devise a control mechanism?

  

  A. p

  B. np

  C. c

  D. u

  Correct Answer: A

• Question 97:

  Which of the following is not a product quality dimension?

  A. Serviceability

  B. Reliability

  C. Responsiveness

  D. Durability

  Correct Answer: C

• Question 98:

  Identify the correct option regarding PERT and CPM.

  A. PERT and CPM are suitable for a situation which does not have a definite start and a definite end.

  B. In CPM, duration of each activity is known with certainty where in PERT it assumes a probability distribution for the duration of each activity.

  C. In CPM, time estimates are uncertain but in PERT duration of each activity is known with certainty.

  D. PERT emphases both time and cost.

  Correct Answer: C

• Question 99:

  Which among the following is used to display information in the workplace?

  A. Poka-yoke

  B. TPM

  C. Visual Factory

  D. SMED

  Correct Answer: C

• Question 100:

  What is `goal-oriented decomposition'?

  A. A decomposition process in which broad objectives are merged with concrete goals while breaking down the general tasks of the project.

  B. A decomposition process in which broad objectives are replaced with superficial goals while breaking down the general tasks of the project.

  C. A decomposition process in which concrete goals are replaced with broad objectives while breaking down the general tasks of the project.

  D. A decomposition process in which broad objectives are replaced with concrete goals while breaking down the general tasks of the project.

  Correct Answer: D