IIBA IIBA Certifications CCBA Questions & Answers

• Question 261:

  Henry is the business analyst for the UUH Organization. Currently Henry is working on several work products as part of the requirements development process. He may need to share these work products with the stakeholders. Which of the following is not an example of a work product?

  A. Interview Questions and notes

  B. Presentation slides

  C. Meeting agendas and minutes

  D. Requirements documentation

  Correct Answer: D

  Requirements documentation is not a work product but a formal document that describes the requirements for the solution scope. Solution scope is a set of capabilities a solution must deliver in order to meet the business need. Answer: C, A, and B are incorrect. These are examples of a work product.

• Question 262:

  Martha is the business analyst for her organization and she's been asked to help create a SMART goal for her company. Which one of the following organizational goals could be considered SMART?

  A. No errors in production of customer products.

  B. Increase revenue by ten percent by January 15.

  C. Increase revenue by ten percent.

  D. Add 25 new customers to the sales base.

  Correct Answer: B

  SMART means that the goals are specific, measurable, achievable, relevant, and time- bounded. The only goal that meets all of these requirements is the goal to increase revenue by ten percent by January 15. Answer: C is incorrect. This is not an example of a SMART goal because there is no deadline. Answer: D is incorrect. This is not an example of a SMART goal because there is no deadline. Answer: A is incorrect. This is not an example of a SMART goal because there is no deadline.

• Question 263:

  When using a change-driven approach, the business analyst may create an initial list of high-level requirements for the initiative. This high-level requirements list is also known as what term?

  A. Requirements envisioning

  B. Project scope

  C. Product scope

  D. Requirements foundation

  Correct Answer: A

  The initial high-level listing of requirements in a change-driven approach is also known as requirements envisioning.

  Answer: B is incorrect. Project scope defines all of the required work to satisfy the requirements of the project. Answer: C is incorrect. Product scope defines all of the features and functions of the thing, solution, or service the project or

  organization will create.

  Answer: D is incorrect. Requirements foundation is not a valid term for business analysis.

• Question 264:

  You are the business analyst for your organization. You're considering if you should make a solution or purchase it from a vendor. If your team creates the solution, it will cost $286,000 and will cost $2,400 per month to support. The vendor's solution, however, will cost $239,000 and will cost $2,850 per month to support. How long will you need to use your in-house solution to be more cost effective than the vendor's proposed solution?

  A. 105 months

  B. 32 months

  C. 64 months

  D. 19 months

  Correct Answer: A

  In 105 months, your solution will equate to the cost savings offered by the vendor. In other words, if your solution will be kept longer than 105 months, it's best to use your solution. You can find this solution by first finding the difference of the

  build and buy costs, which is $47,000. Next, find the difference of the monthly costs, which is only $450. You'll then divide $47,000 by $450 for an answer of 104.4 months, or for this answer, 105 months.

  Answer: C is incorrect. 64 months is not the correct calculation to this scenario. Answer: B is incorrect. 32 months is not the correct calculation to this scenario. Answer: D is incorrect. 19 months is not the correct calculation to this scenario.

• Question 265:

  What can be considered the only input to the task of defining assumptions and constraints?

  A. Business case

  B. Prioritized requirements

  C. Requirements

  D. Stakeholder concern

  Correct Answer: D

  The only input to the task of defining assumptions and constraints is stakeholder concern. Answer: C is incorrect. Requirements aren't inputs to the task of defining assumptions and constraints. Answer: B is incorrect. Prioritized requirements

  aren't inputs to the task of defining assumptions and constraints.

  Answer: A is incorrect. The business case isn't an input to the task of defining assumptions and constraints.

• Question 266:

  Which of the following describes the organizational policies, procedures, forms, and methodologies the business analyst is to follow?

  A. Organizational process asset

  B. Enterprise architecture

  C. Business need

  D. Matrix structure

  Correct Answer: A

  Organizational process assets describe the organizational policies, procedures, forms, and methodologies the business analyst is to follow.

  Answer: C is incorrect. The business need describes business requirements, solution scope, and solution requirements.

  Answer: B is incorrect. The enterprise architecture describes the relationship among the organizational units and how the organizational units act with one another. Answer: D is incorrect. A matrix structure is not one of the three inputs to the

  business analysis process.

• Question 267:

  As a business analyst, you'll need to communicate with the stakeholders of the solution you propose. Why is it important for the business analyst to review the stakeholder concerns as part of the assessment of the organization for the readiness of the solution?

  A. To gain confidence and synergy among the stakeholders

  B. To confirm stakeholder prioritization

  C. To confirm the stakeholders' commitment of the solution

  D. To address potential problems or issues

  Correct Answer: D

  Stakeholder concerns can magnify to problems and issues with the implementation of the solution. It's best to address these concerns, issues, threats, and perceived threats before the actual transition to the new solution. Answer: C is incorrect. This isn't the best answer for the

• Question 268:

  Kelly is the business analyst for her organization and she's identifying roles and responsibilities of the people involved in business analysis activities. Her manager has asked Kelly to create the RACI matrix to accomplish this task. What is the RACI matrix?

  A. The RACI matrix is a roles and responsibilities chart that uses the legend of Responsible, Action, Controlled, and Informed.

  B. The RACI matrix is a roles and responsibilities chart that uses the legend of Role, Action, Controlled, and Information.

  C. The RACI matrix is a roles and responsibilities chart that uses the legend of Responsible, Accountable, Consulted, and Informed.

  D. The RACI matrix is a roles and responsibilities chart that uses the legend of Risk, Action, Cost, and Information.

  Correct Answer: C

  The RACI matrix is a roles and responsibilities chart that uses the legend of Responsible, Accountable, Consulted, and Informed.

• Question 269:

  Mary is the business analyst for your organization. She asks you what the purpose of the assess capability gaps task is. Which of the following is the best response to give Mary?

  A. It identifies the skill gaps in the existing resources.

  B. It identifies the causal factors that are contributing to an effect the solution will solve.

  C. It identifies new capabilities required by the organization to meet the business need.

  D. It describes the ends that the organization wants to improve.

  Correct Answer: C

  The assessment of capability gaps is a business analysis task to identify new capabilities required in order to meet the business need. Answer: D is incorrect. This is the definition of the business goal. Answer: A is incorrect. This is the definition of a resource skill assessment which may be included as part of the assessment of capability gaps. Answer: B is incorrect. This is a description of root cause analysis.

• Question 270:

  Which stakeholder map shows the relative influence, impact, and relation of stakeholders by plotting them closer to or farther away from the solution?

  A. RACI Matrix

  B. Onion diagram

  C. Control chart

  D. Tornado diagram

  Correct Answer: B

  An onion diagram shows the relative influence, impact, and relation of stakeholders by plotting them closer to or farther away from the solution. It is called an onion diagram because plotting of the stakeholders is done in ovals which, when

  completed, looks like an onion sliced in half.

  Answer: D is incorrect. A tornado diagram is often used to show opposing forces for a solution or issue. Answer: A is incorrect. The RACI matrix explains the roles of the people involved in business analysis activities. It depicts stakeholders as

  having one or more of the following responsibilities for a given task or deliverable:

  [R]. Responsible does the work

  [A]. Accountable is the decision maker (only one)

  [C]. Consulted must be consulted prior to the work and gives input. [I]. Informed means that they must be notified of the outcome Answer: C is incorrect. A control chart is a quality control tool that shows the results of measurements over time.