Salesforce Salesforce Certifications ADM-201 Questions & Answers

• Question 1371:

  Inline editing updates the field when

  A. The field is saved/updated

  B. When the record is saved/updated

  C. When the return key is pressed

  D. None of the above

  Correct Answer: B

• Question 1372:

  If a company opts to use Custom Fiscal Years, they cannot use the standard forecasting option.

  A. True

  B. False

  Correct Answer: A

• Question 1373:

  DreamHouse Realty regularly processes customer requests for warranty work and would like to offer customers a self-serve option to generate cases.

  Which two solutions should an administrator use to meet this request?

  Choose 2 answers

  A. Case Escalation

  B. Case Queues

  C. Email-to-Case

  D. Web-to-Case

  Correct Answer: CD

• Question 1374:

  Which two actions should an administrator perform with Case escalation rules? Choose 2 answers

  A. Change the Case Priority.

  B. Re-open the Case.

  C. Re-assign the Case.

  D. Send email notifications.

  Correct Answer: CD

• Question 1375:

  Northern Trail Outfitters has two sales groups. Each group has its own unique sales process. Management wants to ensure that the sales groups see their relevant sales process when working on opportunities. How should an administrator meet this requirement?

  A. Page Layouts

  B. Record types

  C. Enable Paths

  D. Opportunity Teams

  Correct Answer: B

  Reference: https://trailhead.salesforce.com/content/learn/modules/admin_intro_opptys_leads/admin_intro_opptys_leads_opportunities

• Question 1376:

  Cloud Kicks wants to try out an app from the AppExchange to ensure that the app meets its needs.

  Which two options should the administrator suggest?

  Choose 2 answers

  A. Download into a Trailhead Playground.

  B. Test Drive in a production org.

  C. Check edition compatibility.

  D. Install in a sandbox.

  Correct Answer: AD

• Question 1377:

  New leads need to be routed to the correct sales person based on the lead address. How should the administrator configure this requirement?

  A. Create a formula field.

  B. Use lead assignment rules.

  C. Assign with an escalation rule.

  D. Configure a validation rule.

  Correct Answer: B

• Question 1378:

  The administrator at Cloud Kicks has been asked to change the company's Shoe Style field to prevent users from selecting more than one style on a record.

  Which two steps should an administrator do to accomplish this?

  Choose 2 answers

  A. Change the field type from a multi-select picklist field to a picklist field.

  B. Select the "Choose only one value" checkbox on the picklist field.

  C. Back-up the Shoe Style values in existing records.

  D. Reactivate the appropriate Shoe Style values after the field type changes.

  Correct Answer: AB

• Question 1379:

  Cloud Kicks wants users to only be able to choose Opportunity stage closed won If the Lead source has been selected. How should the administrator accomplish this goal?

  A. Make Lead source a dependent picklist to the Opportunity stage field.

  B. Change the Opportunity stage field to read only on the page layout,

  C. Configure a validation rule requiring Lead source when the stage is set to closed won.

  D. Modify the Opportunity stage a dependent picklist to the Lead source field.

  Correct Answer: C

• Question 1380:

  DreamHouse Realty (DHR) wants a templated process with a mortgage calculator that generates leads for loans. DHR needs to complete the project within 30 days and has maxed out its budget for the year. Which AppExchange item should help the administrator meet the request?

  A. Bolt Solutions

  B. Lightning Community

  C. Flow Solutions

  D. Lightning Data

  Correct Answer: C