9L0-412 Exam Details

  • Exam Code
    :9L0-412
  • Exam Name
    :OS X Support Essentials 10.8 Exam
  • Certification
    :Apple Certifications
  • Vendor
    :Apple
  • Total Questions
    :86 Q&As
  • Last Updated
    :Jul 11, 2026

Apple 9L0-412 Online Questions & Answers

  • Question 71:

    When a user logs in, which task is NOT performed by the user's loginwindow or launchd processes?

    A. Configure input device and system settings according to System Preferences.
    B. Launch items in /Library/LaunchDaemons.
    C. Launch Login Items specified in Users and Groups preferences.
    D. Launch Dock and Finder.

  • Question 72:

    Your Mac is started up from its OS X Recovery partition. You need to repair the hard disk. Which procedure will let you perform the repair?

    A. Select Disk Utility in the OS X Utilities window, click Continue, select the hard disk, and click Repair Disk.
    B. In the OS X Utilities window, click Select Volume, click Continue, select the hard disk, and click Verify and Repair.
    C. Quit the Recovery app, then open Disk Utility from the /Applications/Utilities/ folder on the OS X Recovery partition, select the hard disk, and click Repair Disk.
    D. Quit the Recovery app, then open Disk Utility from the /Applications/Utilities/ folder on the Macintosh HD partition, select the hard disk, and click Repair Disk.

  • Question 73:

    HOTSPOT

    In the screenshot below, click the icon of the OS X Mountain Lion System Preferences pane where you can disable the feature that restores windows when apps are reopened.

    Hot Area:

  • Question 74:

    In a default OS X configuration, you want to change the way that Finder handles ZIP archives. Where can you make that change?

    A. Disk Utility Preferences
    B. System Preferences
    C. Archive Utility Preferences
    D. Finder Preferences

  • Question 75:

    Using the Parental Controls preferences, which restriction can you impose on an account?

    A. Restrict the account to sending emails only to defined email addresses.
    B. Restrict the account to a defined set of the services available from the Sharing pane of System Preferences.
    C. Restrict the account to a defined amount of disk space for the home folder.
    D. Restrict the account to downloading only specified file types, such as text or audio files, from the Internet.

  • Question 76:

    Which IP address could a Mac assign to itself if no DHCP services were available on the network?

    A. 192.168.100.100
    B. 169.254.100.100
    C. 172.16.100.100
    D. 127.0.0.1

  • Question 77:

    What is a valid reason to start up a Mac in verbose mode?

    A. To view the startup process details
    B. To present a command-line login
    C. To display hints for the recovery key for a FileVault 2 volume
    D. To display the firmware password

  • Question 78:

    Review the screenshot of the My Account pane of Users and Groups preferences, and then answer the question below.

    An OS X Mountain Lion computer has three local users configured as shown above. Bill Sykes has lost the password to his account. Which procedure will let you reset his password?

    A. Log in as Bill Sykes using the root password, open Users and Groups preferences, and then reset his password.
    B. Restart the Mac from the OS X Recovery partition, open Terminal from the Utilities menu, type resetpassword and press Return to open the Reset Password utility, and then reset his password.
    C. Log in as Chris, open Directory preferences and enable the root user, then authenticate as the root user in Users and Groups preferences, and then reset Bill Sykes' password.
    D. Log in as Chris, open Reset Password from the Utilities folder, and then reset Bill Sykes' password.

  • Question 79:

    Review the screenshot, and then answer the question below.

    While attempting to reinstall OS X Mountain Lion in Recovery mode, you get the error message shown above. Your Mac is physically connected to an Ethernet network. Which tool can you use to diagnose the problem further?

    A. Internet Connect
    B. Network Preferences
    C. Network Diagnostics
    D. Network Utility

  • Question 80:

    You have a Mac OS X v10.6.8 computer that has several user accounts. If you install OS X Mountain Lion without first erasing the target volume, what will happen to the 10.6.8 operating system and the existing user accounts?

    A. The Installer archives the 10.6.8 OS and installs Mountain Lion. It maintains the user accounts.
    B. The Installer upgrades the 10.6.8 OS to Mountain Lion. It maintains the user accounts.
    C. The Installer replaces the 10.6.8 OS with Mountain Lion. It archives the user accounts, but they can be restored manually.
    D. The Installer erases the 10.6.8 OS and installs Mountain Lion. It archives the user accounts, but they can be restored manually.

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