9L0-412 Exam Details

  • Exam Code
    :9L0-412
  • Exam Name
    :OS X Support Essentials 10.8 Exam
  • Certification
    :Apple Certifications
  • Vendor
    :Apple
  • Total Questions
    :86 Q&As
  • Last Updated
    :Jul 11, 2026

Apple 9L0-412 Online Questions & Answers

  • Question 11:

    When a user chooses Shut Down from the Apple menu, what process quits all of the user's open applications and tells the kernel to power down the computer?

    A. init
    B. launchd
    C. loginwindow
    D. kernel_task

  • Question 12:

    In OS X, which is a valid method to reset permissions and ACLs on a home folder to their default settings?

    A. Start the computer from the OS X Recovery partition, open Terminal from the Utilities menu, enter resetpassword at the prompt, select the system volume and the user account, and click Reset.
    B. Open Disk Utility from the Utilities folder on the startup volume, select the volume with the home folder, and click Repair Permissions.
    C. Select the user home folder in the Finder, choose Get Info, choose Reset Permissions from the action pop-up menu, and authenticate as the user.
    D. Start the computer from the OS X Recovery partition, select Password Reset from the OS X Utilities window, select the system volume and the user account, and click Reset.

  • Question 13:

    You can configure Time Machine to delete versions of files as soon as they reach a specified age.

    A. True
    B. False

  • Question 14:

    An OS X Mountain Lion computer is connected to both an Ethernet and a Wi-Fi network. How can you specify which interface the Mac will use to access the Internet?

    A. Use Internet Connect to select the preferred interface, and disable the other interface(s).
    B. Enter a DNS configuration for the preferred interface, and delete the DNS configuration for the other interface(s).
    C. Assign a public IP address to the preferred interface, and a private IP address to the other interface(s).
    D. Use the Set Service Order action to move the preferred interface to the top of the Service Order list.

  • Question 15:

    On your OS X Mountain Lion computer, you want the Finder to display filename extensions by default. How can you configure this setting from the Finder?

    A. Choose Preferences from the Finder menu, click Advanced, and select the option "Show all filename extensions."
    B. Control-click anywhere on the Desktop, select Preferences from the pop-up menu, click Advanced, and select the option "Show all filename extensions."
    C. Choose Show View Options from the View menu, and select the option "Show all filename extensions."
    D. Select any file icon, and choose Get Info from the File menu. In the Info window, click the disclosure triangle next to Name and Extension, deselect the option "Hide extension," and click Change All.

  • Question 16:

    In OS X Mountain Lion, where do most applications that are NOT sandboxed store their user-specific preferences?

    A. In a preferences database file in /Library/
    B. In .DS_Store files, at the root level of ~/
    C. In a preferences database file in ~/Library/
    D. In application-specific preferences files in ~/Library/Preferences/

  • Question 17:

    How do you start up an OS X Mountain Lion computer in single-user mode?

    A. Hold down Shift-Option while the computer restarts.
    B. Hold down Command-S while the computer restarts.
    C. Start up from the Mountain Lion Recovery system partition, and enter the command reboot -single in Terminal.
    D. Select Single-User Mode in the Startup Disk pane of System Preferences and restart the computer.

  • Question 18:

    You are unable to connect to a web server from your OS X Mountain Lion computer. How can traceroute help you troubleshoot this issue?

    A. Traceroute can determine if the web server is configured correctly.
    B. Traceroute can determine if the DNS server is configured correctly.
    C. Traceroute can determine if the server that the web service is running on has a firewall.
    D. Traceroute can determine if each of the reachable routers between your computer and the web server are responsive.

  • Question 19:

    When a user opens an application, in what order does OS X Mountain Lion search the three Library folders in the local file system for resources that the application needs to access, such as fonts?

    A. 1. ~/Library/ 2. /Library/ 3. /System/Library/
    B. 1. /Library/ 2. ~/Library/ 3. /System/Library/
    C. 1. ~/Library/ 2. /System/Library/ 3. /Library/
    D. 1. /Library/ 2. /System/Library/ 3. ~/Library/

  • Question 20:

    On your OS X Mountain Lion computer, you want the Finder to display filename extensions by default. How can you configure this setting from the Finder?

    A. Choose Preferences from the Finder menu, click Advanced, and select the option "Show all filename extensions."
    B. Control-click anywhere on the Desktop, select Preferences from the pop-up menu, click Advanced, and select the option "Show all filename extensions."
    C. Choose Show View Options from the View menu, and select the option "Show all filename extensions."
    D. Select any file icon, and choose Get Info from the File menu. In the Info window, click the disclosure triangle next to Name and Extension, deselect the option "Hide extension," and click Change All.

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