Exam Details

  • Exam Code
    :78200X
  • Exam Name
    :Avaya IP Office Platform Configuration and Maintenance Exam
  • Certification
    :Avaya Other Certification
  • Vendor
    :Avaya
  • Total Questions
    :131 Q&As
  • Last Updated
    :May 10, 2024

Avaya Avaya Other Certification 78200X Questions & Answers

  • Question 1:

    Which two applications does the Unified Communication Module (UCM) support without the addition of an external server? (Choose two.)

    A. Avaya Contact Recorder

    B. one-X® Communicator

    C. one-X® Portal

    D. Embedded Voicemail

    E. Voicemail Pro

  • Question 2:

    Which requirement for the web browser is used for Web Voicemail access?

    A. ActiveX

    B. VoiceMail Plug-In enabled

    C. Adobe Reader installed

    D. JavaScript enabled

  • Question 3:

    You have changed the default port numbers for UDP, TCP and TLS in the IP Office to support a SIP Remote worker.

    Which two other items need to be changed? (Choose two.)

    A. User permissions

    B. Internet Router/Firewall

    C. Manager PC

    D. Network topology

    E. Client device.

  • Question 4:

    A customer is running an IP Office 500 V2, one-X® Portal, Voicemail Pro, and CCR supporting 50 users, of which 10 are CCR agents. At present they are running on software version 8.0 and they want to upgrade to version 9.1.

    What application changes will they have to make?

    A. Only CCR as it is not supported in 9.0 or higher.

    B. Only one-X® Portal as it is supported in 9.0 or higher.

    C. All of them as 9.1 does not support any of the application.

    D. None, all applications can be upgraded to 9.0 or higher.

  • Question 5:

    When using the System Status Application to troubleshoot an issue, which two are used for collecting data? (Choose two.)

    A. Development Tracing

    B. Resource View

    C. Continuous Log

    D. Selective View

    E. Snapshot Only

  • Question 6:

    Which method can be used to add new users to a Server Edition in Select mode?

    A. LDAP

    B. LMS

    C. Outlook Plugin

    D. Duplicate User

  • Question 7:

    If no Music-on-Hold source is selected, what will a caller hear when a user places them on hold?

    A. a double bleep tone

    B. silence

    C. ringing

    D. an automated voice saying "Please Hold"

  • Question 8:

    Which tool can be used after the ignition process to help configure the System, Users, Group and Lines, in a step by step manner, for both IP500 V2 and Server Edition?

    A. Management Tool

    B. Configuration Tools

    C. Configuration Wizard

    D. Management Wizard

  • Question 9:

    When creating a Short Code that is to connect to a Start point on Modules in the Voicemail Pro, which Short Code feature should you use?

    A. Voicemail Call

    B. Voicemail Off

    C. Voicemail On

    D. Voicemail Node

  • Question 10:

    Before attempting to connect an IP Office to a one-X® Portal server, what must be checked?

    A. Time Profiles

    B. Hunt Group Settings

    C. User Rights

    D. Security Settings

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