Avaya 7497X Online Practice Questions and Exam Preparation

Avaya 7497X Online Questions & Answers

• Question 61:

  Consider the log messages from ContactCenterService PU log file ucm-affadapter-pu-1.log:

  2018-02-21 11:21:21, 549 [Pool-pool-4-thread-1] INFO AsyncHttpClient [adapter-pu-1] [M:sendEvent][T:] .Sent request to [http://135.122.104.77:80/services/EventingConnector/events?affinity=135.122.104.77] with header attributes [{family=OmniCenter, type=CONTACT_ENDED, metadata-ucid=Eke6-qw3S2K-NyAKSJny6A, version=1.0)],body [RouteContactEvent [, id=UGZQRVhJNHhTaG1ycXQyQThFN2VJdw==_,ip=135.122.104.77, wr=PfPEXI4xShmrqt2A8E7eIw,c=Eke6-qw3S2K-NyAKSJny6A,p=OCP ShortMessageService, ch=ShortMessageService, rrId=f785b56c-364f-4acf9620-b723a6ca43c6,routAddr=,wfType=ROUTE_CONTACT_SMS, reason=DEFAULT]]

  What is the Work Request ID in the log message?

  A. UGZQRVhJNHhTaG1ycXQyQThFN2VJdw
  B. f785b56c-364f-4acf-9620-b723a6ca43c6
  C. PfPEXI4zShmrqt2A8E7eIw
  D. Eke6-qw3S2K-NyAKSJny6A
  A. UGZQRVhJNHhTaG1ycXQyQThFN2VJdw

• Question 62:

  Which two steps must be completed before restoring the backup of the Avaya Oceana® solution? (Choose two.)

  A. Uninstall the UCAStoreService, no need to restart the nodes of the Avaya Oceana Cluster 1 to delete the UCAStoreSpace.
  B. Uninstall UCAStoreService, then restart the nodes of the Avaya Oceana Cluster 1 to delete the UCAStoreSpace.
  C. Ensure that the UCAStoreService is installed on the Avaya Oceana Cluster1.
  D. Ensure that the UCAStoreService is not installed on the Avaya Oceana Cluster1.
  B. Uninstall UCAStoreService, then restart the nodes of the Avaya Oceana Cluster 1 to delete the UCAStoreSpace.
  D. Ensure that the UCAStoreService is not installed on the Avaya Oceana Cluster1.

• Question 63:

  From where can you change the log-level for Avaya Oceana® snap-in components?

  A. Omnichannel Datastore
  B. System Manager
  C. Avaya Control Manager
  D. Breeze logging
  D. Breeze logging

• Question 64:

  Which three parameters are associated to a work request inside the Avaya Oceana® solution? (Choose three.)

  A. Customer ID
  B. WorkRequestId
  C. Agent ID
  D. Attributes
  E. WorkFlowType
  C. Agent ID
  D. Attributes
  E. WorkFlowType

• Question 65:

  A customer is running an Avaya Oceana® solution and the technical engineer is troubleshooting an operational issue. When they make a test voice call to Avaya Oceana® it is not delivered to the available agents. During the isolation, the engineer found that the CSC TSAPI application is unable to receive CM events through AES.

  To find out what is causing this problem, which log need to be checked?

  A. CSC Service log- /var/log/Avaya/services/CallServerConnector/CallServerConnector.log PU logs- /var/log/Avaya/dcm/CallServerConnectorService
  B. CSC Service log- /var/log/Avaya/services/CallServerConnector/CallServerConnector.log PU logs- /var/log/Avaya/dcm/pu/CallServerConnectorService
  C. CSC Service log- /var/log/Avaya/services/CallServerConnector/CallServerConnector.log PU logs- /var/log/Avaya/dcm/pu/pu.log
  D. CSC Service log- /var/log/Avaya/services/CallServerConnector/CallServerConnector.log PU logs- /var/log/Avaya/dcm/CallServerConnectorService
  B. CSC Service log- /var/log/Avaya/services/CallServerConnector/CallServerConnector.log PU logs- /var/log/Avaya/dcm/pu/CallServerConnectorService

• Question 66:

  When a customer wants to perform a backup of the Avaya Oceana® solution, which three actions must they take? (Choose three.)

  A. Backup Avaya Control Manager DB
  B. Backup Omnichannel Cache DB
  C. Backup Avaya Aura® Session Manager
  D. Backup UCAStoreService
  E. Backup Cluster#1 Snap-in's SVAR files
  A. Backup Avaya Control Manager DB
  B. Backup Omnichannel Cache DB
  D. Backup UCAStoreService

• Question 67:

  A customer is troubleshooting the integration between AES and Avaya Oceana Call Server Connector. During the integration the customer finds the following message while checking the AES DMCC log files:

  Cd /var/log/avaya/aes/dmcc-trace.log hr-oceana1-aes DmccMain[24600] -06:00 2017 275 1 com.avaya/aes | :StartApplicationSTE: com.avaya.sessionsvc.SessionServicesImp1 WARNING -Authentication failed: clientID=XML Encrypted:

  192.168.1.100:25067, user=csc

  After reviewing the error message, which action will fix the customer's problem?

  A. Match the correct CSC user password in AES and CSC service
  B. Reboot the AES server and re-deploy CSC service
  C. Redeploy CSC Service and reboot Oceana Cluster1
  D. Change the CSC user password in AES server and reboot AES
  A. Match the correct CSC user password in AES and CSC service