7495X Exam Details

  • Exam Code
    :7495X
  • Exam Name
    :Avaya Oceana Solution Integration
  • Certification
    :Avaya Certifications
  • Vendor
    :Avaya
  • Total Questions
    :66 Q&As
  • Last Updated
    :Jul 09, 2026

Avaya 7495X Online Questions & Answers

  • Question 1:

    Given the URL below:

    http:///services/UCAStoreService/uca

    Which Oceana Cluster IP is used for the URL of the UCA interface in the Avaya Control Manager?

    A. Cluster4 (Co-Browse Cluster)
    B. Cluster3 (OCP Cluster)
    C. Cluster2 (UAC Cluster)
    D. Cluster1 (Common Components Cluster)

  • Question 2:

    While an Avaya Oceana Agent is on a live webchat session with a customer, which three supervisor features are available to the Oceana supervisor? (Choose three.)

    A. Route to
    B. Barge-in
    C. Coach
    D. Transfer
    E. Observe

  • Question 3:

    Which three items are required for the Chat-Bot integration with Avaya Oceana? (Choose three.)

    A. Avaya Co-Browse
    B. Secondary Omnichannel Datastore
    C. Rackspace instance
    D. Avaya Chat Servers APS
    E. An additional license from Avaya

  • Question 4:

    While installing Trust Certificates from the LDAP Server on System Manager, which two details are required for installing the Trust Certificate? (Choose two.)

    A. IP Address of Cluster 1
    B. IP Address of SMGR Server
    C. LDAP Port : 636
    D. IP Address of LDAP Server
    E. LDAP Port : 363

  • Question 5:

    Which two components are required for an Avaya Oceana Contact Center Administration for multimedia only deployment? (Choose two.)

    A. Avaya Aura Session Manager (SM)
    B. Avaya Aura Application Enablement Services (AES)
    C. Avaya Aura Communication Manager (CM)
    D. Avaya Control Manager (ACM)
    E. Avaya Aura System Manager (SMGR)

  • Question 6:

    While deploying the Avaya Oceana solution, it is recommended that the customer provide an External data mart (EDM) database for Context Store. Which three databases are supported for EDM deployment? (Choose three.)

    A. Sybase
    B. Informix
    C. Microsoft SQL Server
    D. PostgreSQL
    E. Oracle Database

  • Question 7:

    After deploying the Avaya Oceana Cluster1, the cluster status will be in the Deny New Service State. Which two steps must be performed to complete the Cluster1 installation? (Choose two.)

    A. Change the Cluster 1 attributes to the desired values.
    B. Change the Cluster 1 status to accept new service after reboot.
    C. Change the Cluster1 status to deny new service after reboot.
    D. Reboot is not required for Avaya Breeze Nodes from Cluster1. E. First reboot Avaya Breeze Nodes from Cluster1.

  • Question 8:

    During the implementation of an Avaya Oceana solution, what are three signs of successful integration between Avaya Oceana and Avaya AES? (Choose three.)

    A. AES Status and Control shows TSAPI Services is online and Unknown.
    B. AES Status and Control shows the switch connection is online and talking.
    C. AES Status and Control shows DMCC Service Sessions are established.
    D. AES Status and Control shows TSAPI Service is online and talking.
    E. AES Status and Control shows CVLAN Service Sessions are established.

  • Question 9:

    A customer's recommendation is to use secure communication between all the components involved in the Avaya Oceana solution.

    After enabling secure communication for a cluster, which additional configuration parameter needs to be updated for the cluster?

    A. Cluster Profile
    B. Cluster group
    C. Cluster IP
    D. Cluster Fully Qualified Domain Name

  • Question 10:

    During a chat interaction with a customer, which two actions can be performed by an agent? (Choose two.)

    A. Conference a supervisor
    B. Email
    C. Transfer to a supervisor
    D. Transfer a file
    E. Initiate a co-browse session

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