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Avaya 7495X Online Practice Questions and Exam Preparation

7495X Exam Details

  • Exam Code
    :7495X
  • Exam Name
    :Avaya Oceana Solution Integration
  • Certification
    :Avaya Certifications
  • Vendor
    :Avaya
  • Total Questions
    :66 Q&As
  • Last Updated
    :Jan 16, 2026

Avaya 7495X Online Questions & Answers

  • Question 1:

    Which three Avaya applications are required for Avaya Oceana routed multimedia only deployments? (Choose three.)

    A. Avaya Aura System Manager (SMGR)
    B. Avaya Aura Communication Manager (CM)
    C. Application Enablement Services (AES)
    D. Avaya Control Manager (ACM)
    E. Avaya BreezeTM

  • Question 2:

    Which three Avaya Oceana common components are required for processing all types of interactions (voice, email, chat, sms, etc.)? (Choose three.)

    A. Omnichannel Controller
    B. Unified Collaboration Model (UCM)
    C. Work Assignment (WA)
    D. Customer Controller
    E. Engagement Designer (ED)

  • Question 3:

    While logging in to Agent Workspaces, which two services are used by Avaya Oceana Workspaces for authentication? (Choose two.)

    A. Avaya Session Manager Service
    B. Avaya Breeze Authorization Service
    C. Avaya Communication Manager Authentication Service
    D. LDAP Authentication Service

  • Question 4:

    Which three are multimedia capabilities of an Avaya Oceana solution? (Choose three.)

    A. Scanned Documents
    B. Social Media
    C. SMS
    D. Co-browse
    E. PSTN Voice Calls

  • Question 5:

    Which component exposes the APIs that allow other Avaya Oceana components to obtain notifications about all the Avaya Oceana agents and work states in the system?

    A. Unified Agent Controller (UAC)
    B. Unified Collaboration Administration (UCA)
    C. Call Server Connector (CSC)
    D. Unified Collaboration Model (UCM)

  • Question 6:

    Which component is the underlying application platform that hosts all of the deployed snap-ins in an Avaya Oceana solution?

    A. Avaya BreezeTM
    B. Avaya System Manager
    C. Avaya Session Manager
    D. Avaya Experience portal

  • Question 7:

    Which component is responsible for integrating Oceana Workspaces with Oceana Core components?

    A. Unified Collaboration Administration
    B. Call Server Connector (CSC)
    C. Unified Agent Controller (UAC)
    D. Unified Collaboration Model (UCM)

  • Question 8:

    Which statement describes the "Coverage to messaging" feature supported in Avaya Oceana 3. 5?

    A. It is a mailbox that can be associated with the agent, the skill or any other suitable grouping.
    B. Customers have the option to leave a voice message when a Required Resource does not answer.
    C. It is a workflow option to route to the agent's voice mailbox to leave a voice message.
    D. It is a shared mailbox that can be associated with a set of agents; i.e., an agent group.

  • Question 9:

    During the implementation of an Avaya Oceana solution, what are three signs of successful integration between Avaya Oceana and Avaya AES? (Choose three.)

    A. AES Status and Control shows TSAPI Services is online and Unknown.
    B. AES Status and Control shows the switch connection is online and talking.
    C. AES Status and Control shows DMCC Service Sessions are established.
    D. AES Status and Control shows TSAPI Service is online and talking.
    E. AES Status and Control shows CVLAN Service Sessions are established.

  • Question 10:

    Which statement describes the function of the Work Assignment Snap-in?

    A. It is an agent selection component based on attribute matching across all channels.
    B. It is an engine for tracking and maintaining the end-to-end context of omnichannel interactions.
    C. It is an enterprise workflow model to orchestrate the omnichannel interaction flow.
    D. It is a normalized model for all resources and interactions that provides states for resources and interactions.

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