Avaya Avaya Certifications 7241X Questions & Answers

• Question 11:

  Which AAWG Test Application URL can be used while troubleshooting the Avaya Equinox Solution?

  A. http://:8443/devclient/Testapp/index.html

  B. https://:8444/devclient/Testapp/index.html

  C. http://:8433/devclient/testApp/index.html

  D. https://:8443/devclient/testapp/index.html

  Correct Answer: D

• Question 12:

  A user, Bill Evans, is using the Avaya Equinox Thick Client but cannot add an image file while sending an IM to Jane Doe (Web Client). The customer receives an error message: "This file can't be added".

  What can be the problem with Bill Evan's Equinox Thick Client?

  A. Bill Evans is not assigned with Enhanced Feature License in AMM

  B. Bill Evans is not assigned with Enhanced Feature License in AAWG

  C. Bill Evans is not assigned with Enhanced Feature License in AADS

  D. Bill Evans is not assigned with Enhanced Feature License in SMGR

  Correct Answer: B

• Question 13:

  A customer is unable to login to the Equinox Virtual Meeting Room from Avaya Equinox Thick Clients and

  Web Clients. While tracing the Session Manager they identified the following error message in the Trace:

  404 Not Found (No route available)

  Which reason is a valid reason for this problem?

  A. SIP Trunk to Communicate Manager is Down

  B. Equinox Clients Configuration Issue

  C. Incorrect Dial Pattern in the Session Manager

  D. Communication Manager ARS Routing Issue

  Correct Answer: C

• Question 14:

  A customer is unable to login to the Equinox Virtual Meeting Room from Avaya Equinox Thick Clients and Web Clients. When they traced the Equinox Management iVIEW.log they observed the following error message.

  terminateReason="MCUNoResource">

  Which reason is a valid reason for this problem?

  A. Equinox Web Collaboration is not available

  B. Equinox Management Server is not available

  C. Equinox Video Media Server is not available

  D. Equinox Audio Media Server is not available

  Correct Answer: B

• Question 15:

  For partners to raise trouble tickets and receive assistance, Avaya currently uses the online Avaya

  Diagnostic methodology. They except customers/partners to perform the following tasks before raising a

  trouble ticket:

  -Clearly state the problem.

  -Detail findings.

  -Clarify the problem.

  When Avaya Tier 3 Support receives the trouble ticket, what is the next step in the Diagnostic methodology

  that they will perform?

  A. Update the Knowledge Management database.

  B. Implement a solution.

  C. Determine the cause.

  D. Identify a patch to fix the problem.

  Correct Answer: C

• Question 16:

  A customer is trying to connect Jane Doe using Web Client from a public network. The attempt shows "Connecting" and it never goes to Ready Status. While troubleshooting this issue using traceSBC the customer notices that the TLS handshake is never reaching AAWG. They suspect a problem with the reverse proxy configuration of AAWG on SBC. They have retrieved the tracing message:

  08:0

  | Alert (Level: Fatal, Description: Protocol Version)

  08:0

  | Level: Fatal (2)

  08:0

  | Description: Protocol Version (70)

  What can you conclude from analyzing the trace message?

  A. AADS Reverse Proxy configurations in SBC is set to HTTPS instead of HTTP

  B. AADS Reverse Proxy configurations in SBC is set to HTTP instead of HTTPS

  C. AAWG Reverse Proxy configurations in SBC is set to HTTP instead of HTTPS

  D. AAWG Reverse Proxy configurations in SBC is set to HTTPS instead of HTTP

  Correct Answer: C

• Question 17:

  Which three statements about Avaya Aura ?Multimedia Messaging (AMM) are true? (Choose three.)

  A. All Equinox users with basic licensed privileges will be able to use rich media features in AMM.

  B. Avaya one-X®Communicator and Avaya Communicator clients require additional licenses in AMM to initiate chat sessions.

  C. All Equinox users will be able to initiate chat sessions using AMM.

  D. AMM enables rich media exchange capabilities between Equinox Clients.

  E. AMM is an advanced multi-party Instant Messaging system.

  Correct Answer: ACD

• Question 18:

  Which command can be used to launch the configuration script in AADS, AMM and AAWG servers?

  A. app configure

  B. application config

  C. configure app

  D. app config

  Correct Answer: B

• Question 19:

  Avaya currently uses an online diagnostic methodology for partners to raise trouble tickets and receive assistance. The methodology is named Avaya Diagnostic Methodology. When Avaya Tier 3 support works a trouble ticket, what is the final step in the Avaya Diagnostics Methodology that they will perform?

  A. Install a patch to fix the problem.

  B. Update the Knowledge Management database.

  C. Implement corrective actions.

  D. Implement a solution.

  Correct Answer: B

• Question 20:

  With which two users can Avaya Multimedia Messaging (AMM) subscribers exchange text-based Instant Messages? (Choose two.)

  A. AMM users outside of the customer enterprise

  B. Other AMM users within the customer enterprise

  C. Presence-enabled users within the customer enterprise

  D. Microsoft Lync-enabled users within the customer enterprise

  E. Microsoft Lync-enabled users outside of the customer enterprise

  Correct Answer: CD