Avaya ACSS-7240 72400X Questions & Answers

• Question 11:

  While using the built-in AAWG Developer's Test Application tool to make a test call to user 1001, which two commands should be entered? (Choose two.)

  A. dc

  B. dial 1001

  C. cc

  D. call 1001

  E. ac

  Correct Answer: BC

• Question 12:

  When an Avaya IXTM Workplace Client user tries to send an Instant Message, a Send Failed error

  message is displayed.

  Where and how could this error be corrected?

  A. In AADS web GUI, verify and correct the value for SET ESMSRVR parameter.

  B. From the Multimedia Messaging CLI, verify and correct the local host FQDN in etc/hosts.

  C. In SMGR web GUI, verify and correct the value for IM Gateway in the User's Profile.

  D. From the Breeze CLI, run the configuration script and verify/correct the Front-End FQDN.

  Correct Answer: A

• Question 13:

  A support technician wants to debug an Avaya IXTM Workplace for Web Client using the Google Chrome browser Developer Tools Console.

  While using Google Chrome browser, how can the Developer Tools Console be invoked?

  A. Press F9

  B. Press F10

  C. Press F11

  D. Press F12

  Correct Answer: D

  Reference: https://docs.coveo.com/en/2146/

• Question 14:

  A customer is unable to register on an Avaya IXTM Workplace Client (Windows). The following message is displayed:

  CHECK YOUR WEB ADDRESS AND TRY AGAIN.

  While troubleshooting a support technician checked the AADS.log and find the following information:

  class com.avaya.asm.core.exceptions.DMException: executeSessionMethod: cannot talk to Cassandra: command=StatementCommand [com.avaya.ustore.cas.SMSessionDAOAdapter$1@7b99f956] nestedException: class com.avaya.asm.core.exceptions.DMException: checkCluster: cannot talk to Cassandra nestedException: com.avaya.asm.core.exceptions.ConnectionPoolInitializerException:connections are down

  What is causing this failure?

  A. AADS is unable to communicate with Session Manager's Cassandra Database.

  B. AADS Cassandra database is down.

  C. Data replication failure between Session Manager and AADS.

  D. AADS is unable to communicate with System Manager's Cassandra Database.

  Correct Answer: B

• Question 15:

  Avaya IXTM Workplace users are unable to connect to an Avaya Equinox Conferencing Virtual Meeting

  Room. Running traceSM displays the following error:

  403 Forbidden Reason: "NoDefaultMCUService"

  Based on the error message in the trace, what is the cause of the problem?

  A. There is no default Meeting Type assigned or there is no Meeting Type assigned for the Virtual Room.

  B. No Equinox Media Server is set as a default Multipoint Control Unit (MCU).

  C. No Equinox Media Server is available.

  D. There is no Virtual Room assigned.

  Correct Answer: A

• Question 16:

  A support technician tried to log in to the AADS web GUI with their admin login, but found that all the configuration values were grayed out.

  Which log is useful for locating web authentication problems?

  A. AADS.log

  B. OAMP.log

  C. catalina

  D. CAS.log

  Correct Answer: A

  Reference: https://downloads.avaya.com/css/P8/documents/101041244

• Question 17:

  Users are unable to send and receive IM/Multimedia messages. The Avaya IXTM Workplace Client

  displays the following error message:

  The messaging service is not currently available.

  Viewing the ps.log, you find the following log entry:

  [LDAP:error code 32 - No Such Object]; remaining name 'ou=USERS,dc=com'.

  What is causing this problem?

  A. The maximum number of licensed subscribers has been reached.

  B. The maximum number of subscribers has been reached.

  C. The incorrect LDAP User Search Base parameter is in the Client REST Authentication configuration of Avaya Presence Snap-In.

  D. The incorrect Authentication Mechanism parameter is in the Client REST Authentication configuration of Avaya Presence Snap-In.

  Correct Answer: C

• Question 18:

  An AADS FQDN has been mis-configured in the AADS Dynamic Configuration settings, and a support technician wants to correct the setting.

  Which parameter must be updated with the correct AADS Server FQDN value?

  A. Set ESMSRVR to the correct FQDN.

  B. Set ACSSRVR to the correct FQDN.

  C. Set ACSERVER to the correct FQDN.

  D. Set ACSSERVR to the correct FQDN.

  Correct Answer: B

• Question 19:

  Users are unable to connect to an Avaya Equinox Conferencing Virtual Meeting Room from Avaya IXTM Workplace Clients (Windows/Mac/iOS/Android) and Avaya IXTM Workplace for Web Clients. A traceSM output displays the following error message:

  404 Not Found (No route available)

  Based on the error displayed in the trace, what is the cause of this problem?

  A. SIP trunk/link to Communication Manager is down

  B. Communication Manager routing mis-configuration

  C. Avaya IXTM Workplace Clients' mis-configuration

  D. Incorrect Dial Pattern in the SIP Routing configuration

  Correct Answer: C

• Question 20:

  When a user has registered on Avaya IXTM Workplace Client, the following error message was displayed:

  VoIP Service Limited. VoIP service is currently available with limited service.

  While troubleshooting, a support engineer used the AADS URL tool to verify the current settings received

  by the Client from AADS, and identified an incorrect FQDN value for SET SIPPROXYSRVR parameter.

  Where and how can this error be corrected?

  A. In System Manager web GUI, verify and correct the SM Instance FQDN under Session Manager Administration.

  B. In Session Manager CLI, run the smconfig script and verify and correct the SM FQDN.

  C. In Systern Manager web GUI, verify and correct the SM SIP Entity FQDN under Routing.

  D. In AADS web GUI, verify and correct an FQDN value for Session Manager under DNS Mapping.

  Correct Answer: B